Friedom-Tech
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Posts posted by Friedom-Tech
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Well. It would be better to get hands on it and see if the interop is okay before rolling this out.
I have the phone with me now but it seems to me that it only works with Altigen phone systems. can someone please advise asap?
here is link to the phone details: http://www.altigen.com/phone-systems-ip710.html
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It could be that the file system gets jammed, and the OS has to use the CPU to clean up sectors. It might take a long time to find out what exactly caused the problems; IMHO it is easier to just try another hardware platform.
ok so i moved this on to a windows sevrer box and now quality seems to be better the only problem is that i am watching the process in the task manager and it may be leasking memory because right now it is at 485,236K!!!!!!
please advise possible causes asap.
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Not with plug and play yet. If you have their config files for the phone you can send it to support@pbxnsip.com. We can add the plug and play support for it.
but otherwise will work without a hitch?
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with pbxnsip?
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So internal calls are also a problem? If you need more CPU "juice" maybe you have to transfer the domain to a different host. For example, check out SheevaPlug.
The reason could be that the codec has changed? I guess the file system still has enough space?
i am plannin gon moving this to a windows server anyway but this cannot be the problme as they have had the same number of users for the past two to three months with no issues...why now?
codec has not been changed and as far as i know file system is fine...how do i check?
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Because it is a embedded CPU, the CPU load is much "higher" as on a GHz CPU. So the spinking should be no worries unless you really hit the 75 % blue line.
You can find out if you have a CPU spike problem if the call quality on internal calls (LAN to LAN) are also not okay.
that's exactly what is happening!
and he does not have more call volume then in the past few weeks but past week has been unbearable....
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Hi;
Sorry to bother but I have an urgent issue by a client.
He is using a CS410 with approx 10 Snom 360's and all was working great but the past few days call quality has been really crappy..when someone is on the pohne and a second call comes in they cannot speak or hear anything....
I already tried switching the ISP they use to the backup DSL and tried a backup carrier but that didnt change anything in addition to the fact that even calls to mailbox sound garbled at times.
i noticed that the CPU is spiking alot and before i throw out this CS appliance and put this on a windows server can someone please advise what steps i can take to try and resolve this?
it is running latest version of pbx 3.4.
Thank you;
Michael
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went to pbxnsip.com/software but dont see it
found it thank you
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There were some issues on .3177 in the recording area. In 3.4 release (already in the download page), mostly they have been fixed.
went to pbxnsip.com/software but dont see it
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You can turn call waiting off on the phone, that should pretty much do what the client wants.
We could split the "Lines" up into inbound and outbound lines. However, I would say this will be a version 4 feature.
ok...looking forward for a fix asap!
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Okay, that is pretty systematic
What flags did you set up for recording? Remeber that you can overrride the domain settings per extension. BTW what version?
Version .3177
i have recording setup for everything to be on and all extensions are set to default or on!
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so far it seems to be mainly ONE extension that recording is not working right....all the settings seem fine...what else could be causing this?
OK I FIGURED OUT THE PROBLEM! the system is only recording OUTGOING CALLS...NO inbound calls are being recorded!
why is that?? and how do i fix it? please advise asap!
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I would say we can rule out file system space limitations...
Any more clue what makes the difference between a regular call and a call not being recorded? The size? Can we exclude that someone accidentally (or intentionally!) removed the file?
so far it seems to be mainly ONE extension that recording is not working right....all the settings seem fine...what else could be causing this?
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Well, SIP has it's own way of dealing with call waiting. Because there is no more "line" SIP wants to leave the decision about call waiting to the phone. It is debatable. I agree with you that the caller perception is not good right now. We need to keep that in mind. Calling a busy person multiple times is a productivity killer, it would be good to get better assistance from the PBX in this case.
At least we are able to emulate the physical line pretty well, talking about the one call limitation!
and i appreciate that but for this client this is a big deal and him being anal does not help matters at all!
any chance of a workaround in the near future?
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will that also affect the outbound calling if i set the lines to 1
I tested this and yes if yo uset it to one line it only allows one outbound call at a time.
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The other way of doing this would be disabling call waiting on the phone. Of course, that is a phone specific thing and you need to change it on the phone.
is there any other way to do this? or possibly even have a message show on the screen of the phone saying "Caller On Phone" this would seem to be a feature that most companies would be interested in...
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If the code for turning the recording off simple? For example, if the code is "*" then it could happen that the recording gets turned off accidentially.
I assume that we don't have a problem with file system full here.
There is no set key for turning off recording and i have almost 100gb of space on the drive in question...
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There is a setting called "Maximum Duration of Call Recording". Check if it is set to something reasonable.
thank you for your response but i already checked that and it says 3600 but both calls were less than 60 minutes...
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Hi;
i have a hosted system running latest version of pbx software with full call recording enabled but for some reason some of the calls are not showing up in the call recording folder...it seems to be random...but both the calls were long calls...is there maybe a limit on the length of a recorded call? they were both incoming calls.
FYI on one of the calls that were missing the CEO says he was listening in to part of the call and was able to hear the audio.
pls advise asap
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Maybe the way the key press is sent to the PBX is a problem. I remember Grandstream was a big advocate of INFO. That might be a problem as info is not a "tone".
Ok, i fixed the problem. under each account in the grandstream setup (web interface) there are three options for sending DTMF...make sure you have it set to SIP INFO and the other two unchecked and you will be good to go.
its a little weird because in VM they were not having any issues even before i changed it...either way that was my solution.
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Hmm. Does DTMF work with the phones? If you call the mailbox, can you navigate?
Hmm...i would assume so as i have not heard any complaints!...i will check though...anything else it could be?
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You can limit the number of "lines" for the extension to "1". Then that user will have only one call, no call waiting locally on the phone. That will make the PBX roll over to the camp on/mailbox immediately when that user is talking.
thank you for that idea, however will that limit the caller to one outbound call too?
please advise if there is any other ways to do this...
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Hi;
i have the following setup by a client.
CS410 (version .3177) three polycom ip330's on site and one ip550 offsite.
the girl that uses the 550 has monitoring setup on her phone for the three extensions plus they all have the pac installed.
scenario is as follows:
call comes in...initial ring stage is a hunt group that rings on all phones, but when someone picks up the call the BLF does not show the call and neither does the PAC.
the only way BLF will work is if the user makes an outbound call or if the call comes directly into the extension from auto attendant.
is there any way around this as the client really needs this.
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As of now i do not know of any setup with pbxnsip which will notify the caller as soon as he dials an extension that the user he is calling is on the phone.
is there no way for the same logic as OFFER CAMP to be given to the caller right away instead of him ringing until he gets voicemail/the CAMP message?
possibly have the camp message with the additional option of allowing the caller to continue calling the extension even if they are on the phone?
please advise
Call Recording on Conference
in Conference Room Setup
Posted
Hi;
i have call recording enabled for every call but when users use the conference bridge the calls are not being recorded.
is there any reason for this? how can i fix it?
pbxnsip version 3.4.0.3201
please advise asap
thank you;