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Friedom-Tech

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Posts posted by Friedom-Tech

  1. Hi;

     

    i have 20 Aastra 480i's in perfect condition for sale...i bought them for a client of mine who wanted to go for a cheaper phone and then once we had them all setup decided that he wanted Polycoms...i am now stuck with them so if anyone wants to make an offer for all or some of them please let me know.

     

    thank you;

  2. When I "copy" a message to another mailbox via using key "6" I am precluded from continuing with my call and listening to my remaining messages as my phone sorta locks up. Is this normal? Thanks.

     

    i have also had trouble when pressing other function keys during a voicemail that the audio becomes garbled until i hang up and call back.

  3. Is the hearing limited to the Aastra handsets? That would be very strange. If you can get a wireshark trace it should be possible to see what is going on on the media level. Filter for the IP address during the capture, then we don't have to screen MB of data.

     

    yes it is limited to the Aastra handsets...the ppl on the other end of the phone do not hear the beeping.

    i can give you remote access to the system if you email me personal message

  4. HI;

     

    i am having a weird issue in an enviornment that has 20 Aatra 480i's and three Polycoms, the polycoms work fine but the users using the Aastras have an issue where they will hear beeping like someone is pressing buttons on their phone even though the person on the other end of the call cannot hear it.

     

    i tried upgrading firmware to latest version but it didnt help!

     

    any help would be greatly appreciated.

     

    thank you

  5. Hi;

     

    i am registering an Asterisk PBX to the phone system and it is registering just fine however the users on the Asterisk PBX are complaining of alot of static and calls dropping all the time.

     

    are there any additional steps i should take to get this fixed? i have regular phones registered using the same trunk that are having no issues at all.

     

    pls advise

     

    thank you;

  6. HI;

     

    i am trying to register my phone using PNP but am having an issue where it goes through the entire process but after showing "Processing Config" screen with the IP address it comes back with the error: "Config Eror Code 0x0"

     

    has anyone seen this before? i am using the latest version of pbxnsip.

     

    yes i have tried changing Firmware/Bootrom etc!

  7. Hmm. Do you see the generated files in the PBX "generated" directory? Do they make sense (e.g. do you see the account info in the polycom_phone file)?

     

    Can you format the phone's file system and reset the local settings? Sometimes that helps, though it does take a lot of patience to go through all these updates.

     

    i am using a CS410...i have been here for 5 hours already and tried every step...i formatted all file systems reset local config etc...still nothing doing.

     

    pls look at updated logfile after trying http download.

     

    it seems the only issue we are having it the cfg file/license file from pbx to phone.....

     

    should i try downgrading version of pbx?

  8. already upgraded to 4.0 but still not working..this is a new location and i am registering the phones locally to the pbx.

     

    please advise

    Just tried using HTTP:

     

    Clear or Reload the log.

     

    [6] 2009/03/03 15:24:41: HTTP Request tftp/2345-12200-001.bootrom.ld

    [9] 2009/03/03 15:24:41: Remote site closed the connection

    [6] 2009/03/03 15:24:41: HTTP Request tftp/2345-12200-001.sip.ld

    [9] 2009/03/03 15:24:41: Remote site closed the connection

    [9] 2009/03/03 15:24:48: Last message repeated 2 times

    [6] 2009/03/03 15:24:48: PnP: Receive 0004f21eb6ce-boot.log:

    0100000000|so |4|00|---------- Initial log entry ----------

    0100000000|so |4|00|+++ Note that bootrom log times are in GMT +++

    0100000000|cfg |4|00|Initial log entry

    0100000000|copy |3|00|Initial log entry

    0100000000|hw |4|00|Initial log entry.

    0100000000|ethf |4|00|Initial log entry.

    0303202152|wdog |4|00|Initial log entry

    0303202152|cdp |3|00|CDP is DISABLED.

    0303202152|so |3|00|Platform: Model=SoundPoint IP 330, Assembly=2345-12200-001 Rev=C

    0303202152|so |3|00|Platform: Board=2345-12200-001 1

    0303202152|so |3|00|Platform: MAC=0004f21eb6ce, IP=Resolving, Subnet Mask=Resolving

    0303202152|so |3|00|Platform: BootBlock=2.7.0 (12200_001) 06-Oct-06 15:40

    0303202152|so |3|00|Application, main: Label=BOOT, Version=4.1.2.0037 11-Aug-08 16:36

    0303202152|so |3|00|Application, main: P/N=3150-11069-412

    0303202152|app1 |4|00|Initial log entry.

    0303202153|so |3|00|Link status is Net up Speed 100 full Duplex, PC up Speed 100 full Duplex.

    0303202200|cdp |3|00|CDP did not receive a response from a switch. Disabling CDP.

    0303202244|app1 |3|00|Event: Multiple Key Combo 1

    0303202244|app1 |6|00|Manual Reboot

    0303202247|wdog |6|00|Watchdog Expired: tApp1

    0100000000|so |4|00|---------- Initial log entry ----------

    0100000000|so |4|00|+++ Note that bootrom log times are in GMT +++

    0100000000|cfg |4|00|Initial log entry

    0100000000|copy |3|00|Initial log entry

    0100000000|hw |4|00|Initial log entry.

    0100000000|ethf |4|00|Initial log entry.

    0303202152|wdog |4|00|Initial log entry

    0303202152|cdp |3|00|CDP is DISABLED.

    0303202152|so |3|00|Platform: Model=SoundPoint IP 330, Assembly=2345-12200-001 Rev=C

    0303202152|so |3|00|Platform: Board=2345-12200-001 1

    0303202152|so |3|00|Platform: MAC=0004f21eb6ce, IP=Resolving, Subnet Mask=Resolving

    0303202152|so |3|00|Platform: BootBlock=2.7.0 (12200_001) 06-Oct-06 15:40

    0303202152|so |3|00|Application, main: Label=BOOT, Version=4.1.2.0037 11-Aug-08 16:36

    0303202152|so |3|00|Application, main: P/N=3150-11069-412

    0303202152|app1 |4|00|Initial log entry.

    0303202153|so |3|00|Link status is Net up Speed 100 full Duplex, PC up Speed 100 full Duplex.

    0303202200|cdp |3|00|CDP did not receive a response from a switch. Disabling CDP.

    0303202209|app1 |3|00|DNS resolver servers are '71.243.0.12' '68.237.161.12'

    0303202209|app1 |3|00|DNS resolver search domain is ''

    0303202209|app1 |3|00|Bootline: esw(3,0)bootHost:flash e=192.168.1.104:ffffff00:15180:d h=192.168.1.25 g=192.168.1.1 u=707 pw=**** f=0x40 tn=CircaIP

    0303202209|app1 |3|00|DHCP returned result 0x187 from server 192.168.1.1.

    0303202209|app1 |3|00| Phone IP address is 192.168.1.104.

    0303202209|app1 |3|00| Subnet mask is 255.255.255.0.

    0303202209|app1 |3|00| Gateway address is 192.168.1.1.

    0303202209|app1 |3|00| DNS server is 71.243.0.12.

    0303202209|app1 |3|00| DNS alternate server is 68.237.161.12.

    0303202209|cfg |3|00|Beginning to provision phone

    0303202209|copy |3|00|'http://707:****@192.168.1.25/2345-12200-001.bootrom.ld' from '192.168.1.25'

    0303202209|cfg |3|00|Image 2345-12200-001.bootrom.ld has not changed

    0303202209|copy |3|00|buffered_write: transfer terminated

    0303202209|copy |3|00|Download of '2345-12200-001.bootrom.ld' succeeded on attempt 1 (addr 1 of 1)

    0303202209|cfg |3|00|Downloaded bootROM is identical to current version 4.1.2

    0303202209|copy |3|00|'http://707:****@192.168.1.25/0004f21eb6ce.cfg' from '192.168.1.25'

    0303202210|copy |3|00|Download of '0004f21eb6ce.cfg' succeeded on attempt 1 (addr 1 of 1)

    0303202210|copy |3|00|'http://707:****@192.168.1.25/2345-12200-001.sip.ld' from '192.168.1.25'

    0303202210|cfg |3|00|Image 2345-12200-001.sip.ld has not changed

    0303202210|copy |3|00|buffered_write: transfer Terminated on entry. Return 0

    0303202210|copy |3|00|Download of '2345-12200-001.sip.ld' succeeded on attempt 1 (addr 1 of 1)

    0303202210|cfg |3|00|Downloaded application image is identical to current version

    0303202210|cfg |3|00|Phone successfully provisioned

    0303202210|app1 |3|00|Application, load: Type=SIP, Version=3.1.1.0137 06-Nov-08 16:08

    0303202214|app1 |4|00|Loaded application sip.ld successfully, errors 0x0.

    0303202214|app1 |6|00|Uploading boot log, time is TUE MAR 03 20:22:14 2009

     

    [6] 2009/03/03 15:25:37: HTTP Request tftp/2345-12200-001.bootrom.ld

    [9] 2009/03/03 15:25:37: Remote site closed the connection

    [6] 2009/03/03 15:25:38: HTTP Request tftp/2345-12200-001.sip.ld

    [9] 2009/03/03 15:25:38: Remote site closed the connection

    [9] 2009/03/03 15:25:46: Last message repeated 2 times

    [6] 2009/03/03 15:25:46: HTTP Request tftp/0004f21eb6ce-phone.cfg

    [9] 2009/03/03 15:25:46: Remote site closed the connection

    [9] 2009/03/03 15:25:52: Last message repeated 2 times

    [6] 2009/03/03 15:25:52: HTTP Request tftp/SoundPointIPWelcome.wav

    [9] 2009/03/03 15:25:52: Remote site closed the connection

    [9] 2009/03/03 15:25:55: Last message repeated 3 times

    [6] 2009/03/03 15:25:55: PnP: Receive 0004f21eb6ce-app.log:

    0303202229|log |*|02|Initial log entry. Current logging level 4

    0303202229|so |*|02|Initial log entry. Current logging level 3

    0303202229|so |*|02|---------- Initial log entry ----------

    0303202229|so |*|02|Platform: Model=SoundPoint IP 330, Assembly=2345-12200-001 Rev=C

    0303202229|so |*|02|Platform: MAC=0004f21eb6ce, IP=192.168.1.104, Subnet Mask=255.255.255.0

    0303202229|so |*|02|Platform: BootBlock=2.7.0 (12200_001) 06-Oct-06 15:40

    0303202229|so |*|02|Platform: Bootrom=4.1.2.0037 11-Aug-08 16:36

    0303202229|so |*|02|Application, main: Label=SIP, Version=3.1.1.0137 06-Nov-08 16:08

    0303202229|so |*|02|Application, main: P/N=3150-11530-311

    0303202229|wdog |*|02|Initial log entry. Current logging level 4

    0303202229|ethf |*|02|Initial log entry. Current logging level 4

    0303202229|so |5|02|utilCertificateInit failed.

    0303202229|hw |*|02|Initial log entry. Current logging level 4

    0303202229|ares |*|02|Initial log entry. Current logging level 4

    0303202229|dns |*|02|Initial log entry. Current logging level 3

    0303202229|cfg |*|02|Initial log entry. Current logging level 3

    0303202229|cfg |3|02|RT|Checking DHCP option 160 type string

    0303202229|cfg |3|02|RT|Runtime basic IP parameters updated.

    0303202229|dns |*|02|DNS resolver servers are '71.243.0.12' '68.237.161.12'

    0303202229|dns |*|02|DNS resolver search domain is ''

    0303202229|curl |*|02|Initial log entry. Current logging level 3

    0303202229|utilm|*|02|Initial log entry. Current logging level 4

    0303202229|copy |*|02|Initial log entry. Current logging level 3

    0303202229|rtos |*|02|Initial log entry. Current logging level 4

    0303202229|sec |*|02|Initial log entry. Current logging level 4

    0303202229|cfg |3|02|Prm|Beginning to provision phone

    0303202229|copy |3|02|'http://707:****@192.168.1.25/2345-12200-001.bootrom.ld' from '192.168.1.25'

    0303202229|cfg |3|02|Prm|Image 2345-12200-001.bootrom.ld has not changed

    0303202229|copy |3|02|buffered_write: transfer terminated

    0303202229|copy |3|02|Download of '2345-12200-001.bootrom.ld' succeeded on attempt 1 (addr 1 of 1)

    0303202229|cfg |3|02|Prm|Downloaded bootROM is identical to current version 4.1.2

    0303202229|copy |3|02|'http://707:****@192.168.1.25/0004f21eb6ce.cfg' from '192.168.1.25'

    0303202229|copy |3|02|Download of '0004f21eb6ce.cfg' succeeded on attempt 1 (addr 1 of 1)

    0303202229|copy |3|02|'http://707:****@192.168.1.25/2345-12200-001.sip.ld' from '192.168.1.25'

    0303202229|cfg |3|02|Prm|Image 2345-12200-001.sip.ld has not changed

    0303202229|copy |3|02|buffered_write: transfer terminated

    0303202229|copy |3|02|Download of '2345-12200-001.sip.ld' succeeded on attempt 1 (addr 1 of 1)

    0303202229|copy |3|02|'http://707:****@192.168.1.25:80/provisioning/polycom_phone_0004F21EB6CE.cfg' from '192.168.1.25'

    0303202229|copy |3|02|Download of 'provisioning/polycom_phone_0004F21EB6CE.cfg' succeeded on attempt 1 (addr 1 of 1)

    0303202229|copy |3|02|File /ffs0/polycom_phone_0004F21EB6CE_cfg.zzz is up to date

    0303202229|copy |3|02|'http://707:****@192.168.1.25:80/provisioning/polycom_sip_0004F21EB6CE.cfg' from '192.168.1.25'

    0303202229|copy |3|02|Download of 'provisioning/polycom_sip_0004F21EB6CE.cfg' succeeded on attempt 1 (addr 1 of 1)

    0303202229|copy |3|02|File /ffs0/polycom_sip_0004F21EB6CE_cfg.zzz is up to date

    0303202229|cfg |3|02|Prm|Check of configuration files suceeded

    0303202229|cfg |3|02|Prm|Phone successfully provisioned

    0303202229|cfg |*|02|Prm|Configuration file "polycom_phone_0004F21EB6CE.cfg" is from template Unknown, revision Unknown

    0303202229|cfg |*|02|Prm|Configuration file "polycom_phone_0004F21EB6CE.cfg" SHA1 digest: DDFE2E3F555C26219E2F1DEF16B9F8EAD3160983

    0303202229|cfg |*|02|Prm|Configuration file "polycom_sip_0004F21EB6CE.cfg" is from template Unknown, revision Unknown

    0303202229|cfg |*|02|Prm|Configuration file "polycom_sip_0004F21EB6CE.cfg" SHA1 digest: 971B539430612D0E46292147A871DF2309B57B1C

    0303202229|so |3|02|Success provisioning.

    0303202229|so |*|02|Configuration files: http://192.168.1.25:80/provisioning/polyco...004F21EB6CE.cfg, http://192.168.1.25:80/provisioning/polyco...004F21EB6CE.cfg

    0303202229|copy |3|02|'http://707:****@192.168.1.25/0004f21eb6ce-phone.cfg' from '192.168.1.25'

    0303202229|copy |3|02|Download of '0004f21eb6ce-phone.cfg' succeeded on attempt 1 (addr 1 of 1)

    0303202229|cfg |4|02|Edit|Local file compressed: /ffs0/local/0004f21eb6ce-phone_cfg.zzz

    0303202229|cfg |3|02|Edit|Loaded compressed file: /ffs0/local/0004f21eb6ce-phone_cfg.zzz

    0303202229|cfg |3|02|RT|Checking DHCP option 160 type string

    0303202229|cfg |3|02|RT|Runtime SNTP parameters updated.

    0303202229|so |3|02|Using time server pool.ntp.org with offset -18000 seconds.

    0303202229|dns |3|02|DNS lookup for (A) 'pool.ntp.org'(65.182.224.39,216.45.57.38,72.18.205.156) TTL=140

    0303202229|so |4|02|Daylight savings parameter tcpIpApp.sntp.daylightSavings.start.date was (0).

    0303202229|so |4|02|Parameter is not a valid day and has been set to 1.

    0303202229|so |4|02|Daylight savings parameter tcpIpApp.sntp.daylightSavings.stop.date was (0).

    0303202229|so |4|02|Parameter is not a valid day and has been set to 1.

    0303202229|so |3|02|Setting daylight savings string to "TIMEZONE=UTC::300:030102:110102".

    0303162545|log |*|02|Log render level set to 1

    0303162545|lic |*|02|Initial log entry. Current logging level 4

    0303162545|lic |4|02|cfgCfsFlashKeyScratchLoad: key is blank

    0303162545|srtp |*|02|Initial log entry. Current logging level 4

    0303162545|rdisk|*|02|Initial log entry. Current logging level 4

    0303162545|rdisk|*|02|RAM disk created, size: 525,824 bytes

    0303162545|rdisk|*|02|RAM disk size adjusted from 2,097,152 bytes due to limits

    0303162545|res |*|02|Initial log entry. Current logging level 4

    0303162545|httpa|*|02|Initial log entry. Current logging level 4

    0303162545|cdp |*|02|Initial log entry. Current logging level 4

    0303162545|cdp |*|02|CDP is DISABLED. CDP not detected at boot.

    0303162545|sys |*|02|Initial log entry. Current logging level 4

    0303162545|copy |3|02|'http://707:****@192.168.1.25/0004f21eb6ce-directory.xml' from '192.168.1.25'

    0303162545|copy |3|02|Download of '0004f21eb6ce-directory.xml' succeeded on attempt 1 (addr 1 of 1)

    0303162545|cfg |4|02|Edit|Local file compressed: /ffs0/local/local-directory_xml.zzz

    0303162545|ssps |*|02|Initial log entry. Current logging level 4

    0303162545|dbuf |*|02|Initial log entry. Current logging level 4

    0303162545|so |*|02|System Info Reports:

    0303162545|so |*|02| CPU is TNETV1055/C55x, rev 2 running at 125MHz with memory at 125MHz.

    0303162545|so |*|02| Board is identified as PolycomSoundPointIP-SPIP_330.

    0303162545|so |*|02| DRAM_LO: 0x94000000. DRAM_SIZE: 16 MB

    0303162545|so |*|02| Clocks are VBUSP: 125MHz, USB: 25MHz, LCD: 125MHz, DSP: 100MHz.

    0303162545|key |*|02|Initial log entry. Current logging level 4

    0303162545|ht |*|02|Initial log entry. Current logging level 4

    0303162545|httpd|*|02|Initial log entry. Current logging level 4

    0303162545|ssps |*|02|Application, comp. 1: Label=PolyDSP Titan Mem1 FS4 (G.729), Version=3.1.1.0010 24-Oct-08 18:39

    0303162545|ssps |*|02|Application, comp. 1: P/N=3150-11580-311.

    0303162545|pps |*|02|Initial log entry. Current logging level 4

    0303162545|sip |*|02|Initial log entry. Current logging level 4

    0303162545|copy |3|02|'http://707:****@192.168.1.25/SoundPointIPWelcome.wav' from '192.168.1.25'

    0303162545|copy |3|02|'http://707:****@192.168.1.25/000000000000-license.cfg' from '192.168.1.25'

    0303162545|copy |3|02|Download of 'SoundPointIPWelcome.wav' succeeded on attempt 1 (addr 1 of 1)

    0303162545|copy |4|02|Download of '000000000000-license.cfg' FAILED on attempt 1 (addr 1 of 1)

    0303162545|copy |4|02|Server '192.168.1.25' said '000000000000-license.cfg' is not present

    0303162545|copy |3|02|'http://707:****@192.168.1.25/0004f21eb6ce-license.cfg' from '192.168.1.25'

    0303162545|copy |4|02|Download of '0004f21eb6ce-license.cfg' FAILED on attempt 1 (addr 1 of 1)

    0303162545|copy |4|02|Server '192.168.1.25' said '0004f21eb6ce-license.cfg' is not present

    0303162545|lic |4|02|License: feature VoiceQualityMetrics is not available

    0303162545|so |4|02|No license for voice quality monitoring.

    0303162545|so |4|02|All voice quality monitoring features disabled.

  9. Looks like you are using the wrong boot rom? Should be something starting with 4.

     

    Also, if you are using the phone from a remote location, make sure that you are using HTTP. TFTP is not very NAT-friendly!

    already upgraded to 4.0 but still not working..this is a new location and i am registering the phones locally to the pbx.

     

    please advise

  10. Hi;

     

    i am getting the following error when trying to register my Polycom using PNP.

     

    [6] 2009/03/03 14:39:34: TFTP: Receive 0004f21eb6ce-app.log:

    1227002240|log |*|02|Initial log entry. Current logging level 4

    1227002240|so |*|02|Initial log entry. Current logging level 3

    1227002240|so |*|02|---------- Initial log entry ----------

    1227002240|so |*|02|Platform: Model=SoundPoint IP 330, Assembly=2345-12200-001 Rev=C

    1227002240|so |*|02|Platform: MAC=0004f21eb6ce, IP=192.168.1.104, Subnet Mask=255.255.255.0

    1227002240|so |*|02|Platform: BootBlock=2.7.0 (12200_001) 06-Oct-06 15:40

    1227002240|so |*|02|Platform: Bootrom=3.2.3.0021 29-Mar-07 16:05

    1227002240|so |*|02|Application, main: Label=SIP, Version=3.1.1.0137 06-Nov-08 16:08

    1227002240|so |*|02|Application, main: P/N=3150-11530-311

    1227002240|wdog |*|02|Initial log entry. Current logging level 4

    1227002240|ethf |*|02|Initial log entry. Current logging level 4

    1227002240|so |*|02|utilCertificateInit succeeded.

    1227002240|hw |*|02|Initial log entry. Current logging level 4

    1227002240|ares |*|02|Initial log entry. Current logging level 4

    1227002240|dns |*|02|Initial log entry. Current logging level 3

    1227002240|cfg |*|02|Initial log entry. Current logging level 3

    1227002240|cfg |3|02|RT|Checking DHCP option 160 type string

    1227002240|cfg |3|02|RT|Runtime basic IP parameters updated.

    1227002240|dns |*|02|DNS resolver servers are '71.243.0.12' '68.237.161.12'

    1227002240|dns |*|02|DNS resolver search domain is ''

    1227002240|curl |*|02|Initial log entry. Current logging level 3

    1227002240|utilm|*|02|Initial log entry. Current logging level 4

    1227002240|copy |*|02|Initial log entry. Current logging level 3

    1227002240|rtos |*|02|Initial log entry. Current logging level 4

    1227002240|sec |*|02|Initial log entry. Current logging level 4

    1227002240|cfg |3|02|Prm|Beginning to provision phone

    1227002240|cfg |4|02|Prm|BootROM is version 3.2.3 which is too old to support split images

    1227002240|copy |3|02|'tftp://192.168.1.25/bootrom.ld' from '192.168.1.25'

    1227002240|copy |3|02|TFTP download error

    1227002240|copy |3|02|tftpLib error: tftp transfer failed: error 0x4b0008

    1227002240|copy |4|02|Download of 'bootrom.ld' FAILED on attempt 1

    1227002240|cfg |4|02|Prm|Could not get all 512 bytes of the header

    1227002240|cfg |3|02|Prm|BootROM file not present on boot server

    1227002240|copy |3|02|'tftp://192.168.1.25/0004f21eb6ce.cfg' from '192.168.1.25'

    1227002240|copy |3|02|Download of '0004f21eb6ce.cfg' succeeded on attempt 1 (addr 1 of 1)

    1227002240|copy |3|02|'tftp://192.168.1.25/sip.ld' from '192.168.1.25'

    1227002240|cfg |3|02|Prm|Image sip.ld has not changed

    1227002240|copy |3|02|buffered_write: transfer Terminated on entry. Return 0

    1227002240|copy |3|02|Download of 'sip.ld' succeeded on attempt 1 (addr 1 of 1)

    1227002240|copy |3|02|'http://PlcmSpIp:****@192.168.1.25:80/provisioning/polycom_phone_0004F21EB6CE.cfg' from '192.168.1.25'

    1227002240|copy |3|02|Download of 'provisioning/polycom_phone_0004F21EB6CE.cfg' succeeded on attempt 1 (addr 1 of 1)

    1227002240|cfg |3|02|Prm|Updated http://192.168.1.25:80/provisioning/polyco...004F21EB6CE.cfg

    1227002240|copy |3|02|'http://PlcmSpIp:****@192.168.1.25:80/provisioning/polycom_sip_0004F21EB6CE.cfg' from '192.168.1.25'

    1227002240|copy |3|02|Download of 'provisioning/polycom_sip_0004F21EB6CE.cfg' succeeded on attempt 1 (addr 1 of 1)

    1227002240|cfg |3|02|Prm|Updated http://192.168.1.25:80/provisioning/polyco...004F21EB6CE.cfg

    1227002240|cfg |3|02|Prm|Check of configuration files suceeded

    1227002240|cfg |3|02|Prm|Phone successfully provisioned

    1227002240|cfg |*|02|Prm|Configuration file "polycom_phone_0004F21EB6CE.cfg" is from template Unknown, revision Unknown

    1227002240|cfg |*|02|Prm|Configuration file "polycom_phone_0004F21EB6CE.cfg" SHA1 digest: DDFE2E3F555C26219E2F1DEF16B9F8EAD3160983

    1227002240|cfg |*|02|Prm|Configuration file "polycom_sip_0004F21EB6CE.cfg" is from template Unknown, revision Unknown

    1227002240|cfg |*|02|Prm|Configuration file "polycom_sip_0004F21EB6CE.cfg" SHA1 digest: 971B539430612D0E46292147A871DF2309B57B1C

    1227002240|so |3|02|Success provisioning.

    1227002240|so |*|02|Configuration files: http://192.168.1.25:80/provisioning/polyco...004F21EB6CE.cfg, http://192.168.1.25:80/provisioning/polyco...004F21EB6CE.cfg

    1227002240|copy |3|02|'tftp://192.168.1.25/0004f21eb6ce-phone.cfg' from '192.168.1.25'

    1227002240|copy |3|02|TFTP download error

    1227002240|copy |3|02|tftpLib error: tftp transfer failed: error 0x4b0008

    1227002240|copy |4|02|Download of '0004f21eb6ce-phone.cfg' FAILED on attempt 1

    1227002240|utilm|4|02|uBLFCompressed: File /ffs0/local/0004f21eb6ce-phone_cfg.zzz does not exist or is empty

    1227002240|sec |4|02|utilCryptoConfigFileEncrypted: Could not read file /ffs0/local/0004f21eb6ce-phone_cfg.zzz.

    1227002240|cfg |3|02|Edit|Local cfg not found: /ffs0/local/0004f21eb6ce-phone_cfg.zzz

    1227002240|cfg |3|02|Edit|Loaded local file: /ffs0/local/0004f21eb6ce-phone_cfg.zzz

    1227002240|cfg |4|02|Edit|Error 0x380003 attempting stat of /ffs0/local/0004f21eb6ce-phone_cfg.zzz

    1227002240|utilm|4|02|uBLFCompressed: File /ffs0/local/0004f21eb6ce-phone_cfg.zzz does not exist or is empty

    1227002240|cfg |5|02|Prm|Error when decompressing config file /ffs0/local/0004f21eb6ce-phone_cfg.zzz

    1227002240|cfg |3|02|RT|Checking DHCP option 160 type string

    1227002240|cfg |3|02|RT|Runtime SNTP parameters updated.

    1227002240|so |3|02|Using time server pool.ntp.org with offset -18000 seconds.

    1227002240|dns |3|02|DNS lookup for (A) 'pool.ntp.org'(66.96.98.9,66.246.72.94,66.148.71.103) TTL=660

    1227002240|so |4|02|Daylight savings parameter tcpIpApp.sntp.daylightSavings.start.date was (0).

    1227002240|so |4|02|Parameter is not a valid day and has been set to 1.

    1227002240|so |4|02|Daylight savings parameter tcpIpApp.sntp.daylightSavings.stop.date was (0).

    1227002240|so |4|02|Parameter is not a valid day and has been set to 1.

    1227002240|so |3|02|Setting daylight savings string to "TIMEZONE=UTC::300:030402:110402".

    0303143928|log |*|02|Log render level set to 1

    0303143928|lic |*|02|Initial log entry. Current logging level 4

    0303143928|lic |4|02|cfgCfsFlashKeyScratchLoad: key is blank

    0303143928|srtp |*|02|Initial log entry. Current logging level 4

    0303143928|rdisk|*|02|Initial log entry. Current logging level 4

    0303143928|rdisk|*|02|RAM disk created, size: 523,264 bytes

    0303143928|rdisk|*|02|RAM disk size adjusted from 2,097,152 bytes due to limits

    0303143928|res |*|02|Initial log entry. Current logging level 4

    0303143928|httpa|*|02|Initial log entry. Current logging level 4

    0303143928|cdp |*|02|Initial log entry. Current logging level 4

    0303143928|cdp |*|02|CDP is DISABLED. CDP not detected at boot.

    0303143928|sys |*|02|Initial log entry. Current logging level 4

    0303143928|copy |3|02|'tftp://192.168.1.25/0004f21eb6ce-directory.xml' from '192.168.1.25'

    0303143928|copy |3|02|Download of '0004f21eb6ce-directory.xml' succeeded on attempt 1 (addr 1 of 1)

    0303143928|cfg |4|02|Edit|Local file compressed: /ffs0/local/local-directory_xml.zzz

    0303143928|ssps |*|02|Initial log entry. Current logging level 4

    0303143928|dbuf |*|02|Initial log entry. Current logging level 4

    0303143928|so |*|02|System Info Reports:

    0303143928|so |*|02| CPU is TNETV1055/C55x, rev 2 running at 125MHz with memory at 125MHz.

    0303143928|so |*|02| Board is identified as PolycomSoundPointIP-SPIP_330.

    0303143928|so |*|02| DRAM_LO: 0x94000000. DRAM_SIZE: 16 MB

    0303143928|so |*|02| Clocks are VBUSP: 125MHz, USB: 25MHz, LCD: 125MHz, DSP: 100MHz.

    0303143928|key |*|02|Initial log entry. Current logging level 4

    0303143928|ht |*|02|Initial log entry. Current logging level 4

    0303143928|httpd|*|02|Initial log entry. Current logging level 4

    0303143928|ssps |*|02|Application, comp. 1: Label=PolyDSP Titan Mem1 FS4 (G.729), Version=3.1.1.0010 24-Oct-08 18:39

    0303143928|ssps |*|02|Application, comp. 1: P/N=3150-11580-311.

    0303143928|pps |*|02|Initial log entry. Current logging level 4

    0303143928|sip |*|02|Initial log entry. Current logging level 4

    0303143928|copy |3|02|'tftp://192.168.1.25/SoundPointIPWelcome.wav' from '192.168.1.25'

    0303143928|cfg |4|02|Edit|Error 0x380003 attempting stat of /ffs0/local/0004f21eb6ce-phone_cfg.zzz

    0303143928|cfg |4|02|Edit|Error 0x380003 attempting stat of /ffs0/local/0004f21eb6ce-phone_cfg.zzz

    0303143928|copy |3|02|'tftp://192.168.1.25/000000000000-license.cfg' from '192.168.1.25'

    0303143928|copy |3|02|Download of 'SoundPointIPWelcome.wav' succeeded on attempt 1 (addr 1 of 1)

    0303143928|copy |3|02|TFTP download error

    0303143928|copy |3|02|tftpLib error: tftp transfer failed: error 0x4b0008

    0303143928|copy |4|02|Download of '000000000000-license.cfg' FAILED on attempt 1

    0303143928|copy |3|02|'tftp://192.168.1.25/0004f21eb6ce-license.cfg' from '192.168.1.25'

    0303143928|copy |3|02|TFTP download error

    0303143928|copy |3|02|tftpLib error: tftp transfer failed: error 0x4b0008

    0303143928|copy |4|02|Download of '0004f21eb6ce-license.cfg' FAILED on attempt 1

    0303143928|lic |4|02|License: feature VoiceQualityMetrics is not available

    0303143928|so |4|02|No license for voice quality monitoring.

    0303143928|so |4|02|All voice quality monitoring features disabled.

     

     

    the phone does not register.

     

    pls advise asap

  11. Check out http://wiki.pbxnsip.com/index.php/Office_w...ic_IP_addresses, I think that is a good guide to set up the PBX in a firewall environment.

     

    i am having the same problem. The IT admin assigned a local ip to the phone system and has a static IP forwarding to it but i cannot get the Polycoms to register with PLugNPlay and the snom phonen that i registered manually has no audio either way.

     

    the IT admin swears that he has all ports opened to and from the pbx....

     

    any help?

     

    thank you;

  12. this is still an open issue which is obviously an emergency as far as the client is concerned...they have clients hanging up all day frustrated that calls are not getting through.

     

    can you please advise exactly what info you need from me...

     

    thank you;

     

    Hi;

     

    this was fixed by Sangoma.

     

    thank you for all your help

  13. Dear Members,

     

    how to upload soundfiles instead of recording them through phone? This can be easily done for Auto Attendands (Tab "IVR"), but obviously not for the up to 10 different messages for the waiting queues. Any workaround?

     

    Regards,

     

    Lucas Hummig

     

    Hi, FOr now the only way to do it is to record a 1second clip and then go into the file folder on the pbx and overwrite the file with the wav file you want to use for that greeting.

  14. done.

     

    please advise asap pls

    this is still an open issue which is obviously an emergency as far as the client is concerned...they have clients hanging up all day frustrated that calls are not getting through.

     

    can you please advise exactly what info you need from me...

     

    thank you;

  15. Hi how do i do that?

     

    is the problem with NAT on the remote phones end or on the Phone System end?

     

    please advise asap as i am going out of the country this week and need this to be working before i leave!

     

    thank you

     

    Can anyone help me with this????

     

    i also see the following in the log

     

    [6] 2009/02/09 15:00:40: PnP: Receive 0004f21d3130-app.log:

    0207161244|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0207161404|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209073547|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209083507|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209090729|net |4|02|rtosNetwork: netwTask() - Can't find associated CCB!

    0209093821|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209094520|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209094700|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209095631|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209101004|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209101035|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209102439|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209102619|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209102720|net |4|02|rtosNetwork: netwTask() - Can't find associated CCB!

    0209102722|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209103221|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209103351|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209103539|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209103609|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209104513|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209104535|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209104656|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209110530|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209114549|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209114618|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209115023|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209115223|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209115846|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209120543|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209120639|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209120946|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209121936|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209122458|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209123934|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209131901|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209131953|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209132208|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209132631|net |4|02|rtosNetwork: netwTask() - Can't find associated CCB!

    0209140919|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209141727|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209142953|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209143052|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209143407|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

    0209145636|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records

     

     

    please advise ASAP

  16. I am running the pbx process as root. I do not see anything in the recordings directory.

     

    do you have in the voicemail tab the option to delete the message? maybe it is sending via email and then deleting from the system?

  17. this error is normal, i though. if that bootrom already exists on the polycom it will cancel the download. so it doesnt need to download it.

     

    if you are at the location of the remote user open a DOS prompt and try to tftp the file to your laptop. this will tell if it its a NAT problem.

     

    Hi how do i do that?

     

    is the problem with NAT on the remote phones end or on the Phone System end?

     

    please advise asap as i am going out of the country this week and need this to be working before i leave!

     

    thank you

  18. For remote devices, you usually have to use HTTP because TFTP is not a very NAT-friendly protocol. See http://wiki.pbxnsip.com/index.php/Polycom#...ng_Provisioning on how to do that.

     

     

    tried that....see below

     

    0101022459|so |3|00|Platform: Model=SoundPoint IP 430, Assembly=2345-11402-001 Rev=C

    0101022459|so |3|00|Platform: Board=2345-11402-001 1

    0101022459|so |3|00|Platform: MAC=0004f21dcb28, IP=Resolving, Subnet Mask=Resolving

    0101022459|so |3|00|Platform: BootBlock=2.8.1 (11402_001) 02-May-08 14:04

    0101022459|so |3|00|Application, main: Label=BOOT, Version=4.1.2.0037 11-Aug-08 16:40

    0101022459|so |3|00|Application, main: P/N=3150-11069-412

    0101022459|app1 |4|00|Initial log entry.

    0101022500|so |3|00|Link status is Net up Speed 100 full Duplex, PC up Speed 100 full Duplex.

    0101022507|cdp |3|00|CDP did not receive a response from a switch. Disabling CDP.

    0101022522|app1 |3|00|DNS resolver servers are '167.206.254.2' '167.206.254.1'

    0101022522|app1 |3|00|DNS resolver search domain is ''

    0101022522|app1 |3|00|Bootline: esw(3,0)bootHost:flash e=192.168.116.107:ffffff00:15180:12 h=67.221.4.214 g=192.168.116.1 u=501 pw=**** f=0x40 tn=Circ

    0101022522|app1 |3|00|Bootline: aIP

    0101022522|app1 |3|00|DHCP returned result 0x187 from server 192.168.116.1.

    0101022522|app1 |3|00| Phone IP address is 192.168.116.107.

    0101022522|app1 |3|00| Subnet mask is 255.255.255.0.

    0101022522|app1 |3|00| Gateway address is 192.168.116.1.

    0101022522|app1 |3|00| DNS server is 167.206.254.2.

    0101022522|app1 |3|00| DNS alternate server is 167.206.254.1.

    0101022522|cfg |3|00|Beginning to provision phone

    0101022522|dns |3|00|DNS lookup for 'pbxny.domainname.com'(67.221.4.214) TTL=618

    0101022522|copy |3|00|'http://501:****@pbxny.domainname.com/2345-11402-001.bootrom.ld' from 'pbxny.domain name.com(67.221.4.214)'

    0101022522|cfg |3|00|Image 2345-11402-001.bootrom.ld has not changed

    0101022522|copy |3|00|buffered_write: transfer Terminated on entry. Return 0

    0101022522|copy |3|00|Download of '2345-11402-001.bootrom.ld' succeeded on attempt 1 (addr 1 of 1)

    0101022522|cfg |3|00|Downloaded bootROM is identical to current version 4.1.2

    0101022523|copy |3|00|'http://501:****@pbxny.domainname.com/0004f21dcb28.cfg' from 'pbxny.domainname(ip address)'

    0101022523|copy |3|00|Download of '0004f21dcb28.cfg' succeeded on attempt 1 (addr 1 of 1)

    0101022523|copy |3|00|'http://501:****@pbxny."domainname".com/2345-11402-001.sip.ld' from 'pbxny.domainname.com(ip address)'

    0101022523|cfg |3|00|Image 2345-11402-001.sip.ld has not changed

    0101022523|copy |3|00|buffered_write: transfer Terminated on entry. Return 0

    0101022523|copy |3|00|Download of '2345-11402-001.sip.ld' succeeded on attempt 1 (addr 1 of 1)

    0101022523|cfg |3|00|Downloaded application image is identical to current version

    0101022523|cfg |3|00|Phone successfully provisioned

    0101022523|app1 |3|00|Application, load: Type=SIP, Version=3.1.1.0137 06-Nov-08 16:16

    0101022527|app1 |4|00|Loaded application sip.ld successfully, errors 0x0.

    0101022527|app1 |6|00|Uploading boot log, time is MON JAN 01 02:25:27 2001

     

    [7] 2009/02/06 15:28:34: Close TFTP port 4833

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