[snom_3xx_phone.xml]

For experience if you are running release 7.1.30 or higher, you put an administrator PIN or a HTTP password without telling users. They would not able to change anything of the phone.

 

 

 

Where in the XML file do you set the admin password?

[DND problems]

Correct - DND on the PBX

but NOT on the phone........

 

 

What to do - what can I have done wrong????

[DND problems]

Hi,

 

not the phone.

the PBX thinks it DND.

 

I have tested without a SNOM phone, just using a SOFTPHONE.

And the problem is the same.

 

Suddenly the PBX just make the ext. DND

 

So I do not think phone is the problem....

[DND problems]

Hi,

 

 

we have a customer, where 5 users in an agent group receive calls.

Sometimes a user can receive e.g. 4 calls, and suddenly the phone goes on DND.

But the DND is not showed on the SNOM phone.

Only in the web-interface we can see that it is on DND.

 

First I did not belive the customer, so I took two phones back yo the office, and started to test .

I made 3 calls to the agent group. Worked. The phones rang and was not on DND.

Then hour later I tried again, and suddenly the one phone was on DND - but again, I could only see the DND on the web-interface. Not on the phone.

 

 

What can be wrong??

[SNOM - setting up lines]

Okay, did you:

• create a button profile with the park key assigned (e.g. key number 7 assigned as park with parameter 650 for park orbit 650)
  
• assign it to a specific extension (registration tab of the extension)
  
• Make sure that the MAC of the phone is associated with the extension (registration tab of the extension)
  
• reboot the device
  

Then you should see in the phone the fkeys set to button (at least the button number 7).

 

 

Hi,

 

Tried all above.

I have tried to re-start the PBXnSIP service (no luck) but after a re-start of the whole server - it all works perfect

[SNOM - setting up lines]

What do you have setup on the phones for fkeys? Maybe there is still something from the last plug and play operation. In doubt, just iron the phone (factory reset) and give it another shot.

 

 

There is nothing reg. on the f-key on the SNOM phone.

Have tried with factory re-set; Did not help.... (??)

[SNOM - setting up lines]

Well, definitevely check out http://wiki.pbxnsip.com/index.php/Snom and http://wiki.pbxnsip.com/index.php/Assigning_Buttons.

 

You can select "shared line", but IMHO that is legacy from old key system times and you never get customers happy because their old 1976 system works in a silightly different way... Better "upgrade" them to a PBX functionality and use private lines (managed by the phones) and park orbits instead. Then you can also deal better with a mix of phones that have only two lines and others that have much more.

 

 

Thanks,

 

I have tried this, but can not make it work.

When using "private lines" the LED do not light when used, and I can not place people on hold, just by pressing the line.

[SIP provider in Denmark]

Hi,

 

Comtalk in Denmark offers full functionality to PBXNSIP.

Only supplies Danish numbers (single numbers, DDI series etc.)

 

 

If from out-side Scandinavia, deposit may be requied.

 

 

Comtalk ApS.

Tel: +45 69906900

www.comtalk.dk

[SNOM - setting up lines]

Hi,

 

any one who can help me how to set-up lines (NOT CO-LINES) , but matching LINE setting from the Snom to the pbxnsip button.

I know how to do it directly on the SNOM phone, but who do I make it work with auto-provisionering of the buttons.

 

Any good inputs??