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Support

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  1. This setting would not work because:

     

    1. You're using star codes (not exactly a star code though) which would not take effect here because it needs to be an agent only.

    2. They have to be agents only and cannot be a voicemail numbers that don't have a way of logging themselves into the ACDs.

    3. To reiterate, the setting is "include the following agent" hence it has to be an agent.

     

    You can try a HG and send the call to a Voicemail through it's last stage.

  2. 2 hours ago, Vodia PBX said:

    just try curl https:speech.googleapis.com/v1/speech:recognize?key=AIzaSyD6XgI-eLss3oX3xl1cLSSUV6Nxg05jCXY from your machine

    Just this part, and see if that goes all 200 OK which would mean your firewall is not an issue.

    You can also try it from your browser.

     

  3. 7 hours ago, eddiem said:

    The virtual keyboard of the software doesn’t have any "on hold" button.

    Are you referring to the PBX? If yes, then we do have an On-hold button on the user portal and our apps.

     

    Also if you're unable to use those desktop phones, why not switch to our Apps? We have all kinds.

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