Support
-
Posts
1,000 -
Joined
-
Last visited
Content Type
Profiles
Forums
Events
Posts posted by Support
-
-
We have it in our docs: https://doc.vodia.com/fax
If you type anything that you're looking for in the search box on the left hand side on https://doc.vodia.com , documents containing it will pop up.
-
There are two codes on the provisioning screen, which one are you scanning?
The Zoiper email is for Zoiper and the "QR code" button is for the Vodia App.
-
In short, you're referring to Subnet of "/9" option, but unfortunately we don't have that.
But you can go ahead and add all the IP addresses in it to be blocked.
-
4 minutes ago, getmp3s said:
i put the \ before it as indicated in the documentation but nothing happens
You haven't given anything in the "replacement" field yet. Hence we suggested you to slowly go through the doc previously. It has many info in the text and images both.
And you have to select the call extension > Then add entries in Pattern and replacement > then disable it.
Alternatively, there was also the "P" option that you're yet to try for the same.
-
We don't provide this feature by default and hence you'll have to tweak it according to you.
For NOT sending the star code you will have to add all the star codes in the dial plan specifically to be DISABLED. Check this link https://doc.vodia.com/domain_dialplans#Parts_of_a_Dial_Plan and Ctrl + F for "star codes"
And similarly you can select the drop down for "call extension" and assign extensions to it and DISABLE that as well. Or maybe check the "P" box on those entries so that they'd need a code when dialing other extensions.
Please go through the above link we provided for further very detailed ideas and explanations.
-
You can try to enter the IP 166.172.186.76 in the "alias" section of your domain on V PBX and also under the field "Explicitly list addresses for inbound traffic" inside the trunk. Maybe that makes a difference.
-
Duly noted. We're looking into it.
-
Not sure about the embedded server as that would be a question for developers, but you can always restrict access via this webpage: /reg_access.htm on the PBX which is quite good on version 64.0.
-
Where is your PBX installed (Public or Private network) and other details that you can share about this setup?
And what is the error that you're facing currently with this scenario?
-
2 hours ago, Musarano said:
Not all customers have the voicemail activated, and some of then for any of their reasons, calls them selves from the inside network, but Vodia voicemail mgr seems to always get the call. even if ther voicemail feature is disabled
That is what should happen with V PBX if you are the user and you call your own number. What else should it hit according to you?
2 hours ago, Musarano said:How can i enabled the voicemail feature, to be able to hear a custom greeting message, but without giving the leave a msg option to the caller?
You can just "redirect" the call to an IVR where it'll play any greeting that you want. Create multiple IVR accounts and upload audios to that for every extension if you want to accomplish this with V PBX.
-
15 hours ago, Musarano said:
I just tried calling from GS PBX to the DID # and i get the voicemail instead of the IVR of the GS PBX
Where is that DID assigned? GS PBX or V PBX?
If you need the IVR to be hit, you have to send it to the IVR playing account on the V PBX.
-
A voicemail is a personal message left for only that extension. Why should anyone else have access to it?
Maybe your scenario is not very clear to us here.
-
Would white-listing a whole block of subnet be a better solution that will last longer?
-
If you're on the latest PBX version which is 64.0 it does send the password along.
We just tested it.
-
These are the hardware requirements that we have as of 2018. But with regards to OS, we don't suppose that would be a problem to run it on Windows server 2019.
You can always get a test license from your portal and test it out just to be sure.
-
It's the password that you've set in "Authentication password" field on this page: /dom_settings.htm (if you've provisioned the phone)
-
This would be a little controversial, see Service flags are supposed to kick in when a certain time is hit. Or else it's function will be flawed.
According to your logic, you want the calls to go to night service number meaning a voicemail box etc. DURING the business hours which may have the audio "we're closed currently please leave a message" (out of business hours generally have some "office closed" audio on them mostly) on it, which will mislead your customers.
Your solution may be valid, but maybe confusing.
-
12 hours ago, Rameshkumar said:
Actually that waiting caller should be routed to destination
What destination are you referring to here?
-
Your phone model itself might be having that feature.
What make and model is that?
-
We're sorry, the ringers can only be categorized as internal or external calling party, at this point from the drop down section.
It cannot be personalized.
-
If you're provisioning the phone, then it has to be something like this.
-
You can open up a ticket about it on vodia.zammad.com and attach the file there
-
Let us wait to hear back from ConnectWise about this, because there would be no logs that you can send which will help you explain this to us further right?
If yes, please send it over.
Also what version of PBX are you seeing this?
-
Hi,
You're referring to sending the queued AG calls on-the-go to some other extensions without using any of the options that we gave, then we don't think it is possible at this moment. This looks like a feature request.
Version 64.x problems with sending out voicemails emails
in Email Topics
Posted
Please re-enter your password on the admin level email settings and refresh the page. Let us know if that made an impact.