[Not Remebering Login Details]

Ok, what exactly is the problem with remembering your credentials? Does the app go to login page after you reopen it? Does the app kick you out? 

 

[App showing PBX logo, not domain logo]

Hi Enzo, have you updated your domain logos?

 

[Not Remebering Login Details]

Hi Enzo, what PBX version are you running?

[ACD Wallboard Queue - Agents Status in JSON]

Try this:

https://localhost/rest/user/user@domain/wallboard/acdnumber

[New version app/vodia does not show My Calls]

Everything looks about right. 

My Calls section only shows Held and Incoming calls. 

[1 ring then all calls go to VM]

Hi!

What's your PBX version? Your Windows build?

What Windows app are you using: windows store, or the .msi/exe?

The fact that the notification only rings once means there's something wrong with notifications.

The null  issue should be fixed with the latest PBX version 67.0.0/67.0.1: https://doc.vodia.com/docs/releasenotes670

[App Download Links]

macOS dmg: http://portal.vodia.com/downloads/app/mac/VodiaPhone-3.5.5.dmg

[Not Remebering Login Details]

Version 3.5.5 is out and has this issue fixed.

[App Download Links]

macOS - http://portal.vodia.com/downloads/app/mac/VodiaPhone-3.5.5.pkg

Linux -    http://portal.vodia.com/downloads/app/lin/VodiaPhone-3.5.5.AppImage

Windows .msi -  http://portal.vodia.com/downloads/app/win/VodiaPhone-3.5.5.msi

Windows Store - https://www.microsoft.com/en-us/p/vodia-phone/9ntksqfkc1zt

Windows Store for Business - https://businessstore.microsoft.com/de-de/store/details/vodia-phone/9NTKSQFKC1ZT

[More Bugs in Version 3.5.4]

Version 3.5.5 is out and should have the login issue fixed.

[Vodia PBX does not work well at all.]

Park orbit "undefined" most likely due to the outdated PBX version, same for the rest of the issues. 

Notifications are only fully supported on the Windows app acquired directly from the Windows Store. 

[App Download Links]

Versioning has been fixed with the latest 3.5.3 version. We added a new mechanism that provides better App compatibility with the PBX by loading the version of the user interface that comes with PBX itself. That means, in order to get the latest features and potential bugs fixes a simple PBX update should suffice. This also means your customers don't have to update the app every time we release an update and makes troubleshooting easier. 

Linux and macOS links will be added soon.

[Windows app - Notification Bug]

The easy way to see what app version you are running, is to right click on the installed app and it'd tell what the actual version is.

As of today the latest version is 3.5.3. Starting version 3.5.0 app does an automatic match of interface with the PBX to provide better compatibility. Which means if you are running a PBX before the park orbit bug was fixed, you'd have to update the PBX to get the latest interface and functionalities. Hope that helps 

 

[Call Parking on Vodia Windows App]

Park orbits issue has been fixed and should be available in version 66. In case you are using Windows app, update that as well. 

[Windows app - Notification Bug]

Link to the Microsoft Store for Business app: https://businessstore.microsoft.com/en-us/store/details/vodia-phone/9NTKSQFKC1ZT

 

Microsoft documentation on how to manage and distribute those apps: https://docs.microsoft.com/en-us/microsoft-store/app-inventory-management-microsoft-store-for-business

[Windows app - Notification Bug]

@matthewl Can you use windows store for business to distribute the app? https://businessstore.microsoft.com/en-us/store

[Minimise to Taskbar]

Those are both Windows OS specific questions and unfortunately are out of our control:

If you want to start the app on a boot up please check the following link: . https://support.microsoft.com/en-us/help/4026268/windows-10-change-startup-apps

Windows app comes with options to minimize the screen, maximize the screen, and exit the app just like any other windows application. Minimizing the app will put it in the dock center and could be reopened by simply clicking the icon.

 

 

[Windows app - Notification Bug]

Please check this thread for this:

 

[ACD "Wall board"]

Ok, open a ticket, let's talk there

[ACD "Wall board"]

Does it still have no information if you press on the ACD link again to refresh it (or any other method to reload the page)? We are still working on adding auto-refresh to this page.

[ACD "Wall board"]

What's the build date for your PBX? Everything works just fine on the 66.0.3

 

[App Download Links]

Thanks getmp3s, I'll make sure versioning is fixed for next releases. 

Also, from now on Windows App will no longer be updated automatically, users will have to trigger an update from the Windows store themselves.  

[New version of Vodia Windows app is not working on the 65.0.x]

Ok, fixed with the latest windows store update

[Windows app - Notification Bug]

This feature is only available for the app installed directly from the Windows Store at the moment. 

[Mic is working, but there's no audio]

Audio out is greyed out because there's no test for the microphone, and only there to show what devices is connected. The Windows OS audio test doesn't show any audio for the Vodia app since I imagine those screenshots weren't take during an active call. Unlike Windows OS, Vodia app doesn't keep microphone on all the time and only opens stream when needed (for obvious reasons).

Is this issue just for the Audio page, or you are experiencing it with the mic during calls as well?