mskenderian
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Posts posted by mskenderian
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There are two different companies, CompanyA and CompanyB. There are total of 6 users. They have 6 phones, they want Line1 on all the phones to be CompanyA and they want Line2 on all the phones to be CompanyB. Outgoing calls shuold display the correct CallerID depending on which Line the user picks. As far as incoming calls, it should ring on the correct line, depending on which DID was called.
How would I be able to set this up?
Also how would i handle transfers?
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@ed_frwhich ios version are you using? this might of already been fixed.
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we dont bill extra for this service, we just eat the cost.
The phone business is already a race to zero.
Spectrum just started to offer Ring central for $19.99 for 2 year price guarantee.
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+1 I have been asking for this feature also.
There should be a setting in the iOS app, to allow local contacts inside Vodia App
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actually that will work. is it too much work to add AMT?
also i think it would be helpful if we added UTC+x to each of the timezone. make its eaiser to find.
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Can we add a new Time zone · Armenia Time (AMT), UTC +4 ?
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20 minutes ago, Frederic Pi said:
it has been written that a version will be released at the end of week 25. beta will it solve this problem? I noticed that it was difficult to adjust the sound also on the application when a call is in progress..
Yes i have reported this issue also.
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Ya I wish there was more consistency between all these fields.
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Semicolon?
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1 hour ago, Vodia PBX said:
When you click on the call log (at least in the tenant view), you can see more details of the call. It includes also information about the codecs, and you can play the recordings from right there.
this is what i see.
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I don’t know if I know how to communicate. It seems you missed the point.
1) Faxes are failing for version .20 vs .12
2) failed fax shows up in the web gui and we can not mark it as read and is 0KB file size
3) faxes that were successful get marked as read when you click on it.
4) weird issue when I tried to delete failed faxes, after deleting the second one, all faxes including successful and failed disappeared from the web gui. I don’t know how to replicate.
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I think you missed the whole point. if I want to search in the call log for a caller ID. That was dialed. I cant. Since the call was transferred to another extension.
yes I can expand, but it doesn’t show who they called first before they transferred the call.
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Anyone? @Vodia PBX
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Ext 101 called the client, and said we will transfer you to your case worker, Ext 101 puts the caller on hold. calls ext 109, to tell him, client is about to get trasnfered. then ext 101 transfered the call to Ext 109, in the call logs it shows that 101 called 109. when i expand it i see three sets of recordings, first one is 4 seconds which is the call between 101 and 104 second one is 5:25 seconds, which is the recording between the 109 and client, last one is 5:54 which is the full recording from the moment ext 101 called the client until ext 109 was done with the call.
The recordings are fine, this is what i would expect. but the call logs show:
FROM: Front Desk (101)
TO: Extension Name (109)
so when we are searching for the phone number to pull recordings, we could not search by caller-id.
How we have better way of logging these calls?
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One issue i see right away. while the fax is in progress, the user sees the fax item under voicemail in the users web GUI.
once the fax is "completed", when you try to download the file, it still shows as "NEW".
i started to delete the faxes that failed from the users web gui, after deleting the second one, all of a sudden all the faxes are missing now. logged out, logged back in and nothing. its all gone. this is ridiculous. attention has to be given to these bugs.
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i just upgraded to 68.0.20, one of my clients does a lot of faxing. incoming faxes are failing. it shows up in the clients user portal as a fax but when you try to download it, it a 0KB file. looking at the files on the server, those 0KB files do not exist.
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Under Call Logs as a system admin, when you download the CSV, the csv file does not escape "," I have a comma in my trunks name and it splits the trunks name into two fields.
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12 hours ago, Vodia PBX said:
FAX-wise there was only the change with the paper format which is not related to transmission. IMHO that would not explain any difference. We had looked into ECM, however as far as I remember it had to be manually enabled on our test FAX machine and we believed that it would be one of those lesser used (million) FAX features that has no practical relevance.
Most faxes are not sent by old fax machine. But either ATA adapters or I would say majority are some sort of eFax solution, which probably has ECM enabled.
At one point I was trying to use Vodia as a fax server. After some test I realized it would not work, it’s very slow. We are talking something that would take 25-50 seconds would take 4-5 minutes with Vodia.
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@Vodia PBX What else is coming with .22?
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Can we get this fixed?
We should not be getting email notifications for IPs that are already blacklisted.
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31 minutes ago, RichardDCG said:
Does anyone use inbound fax on this version? We have reports that there is a lot of solid grey in a number of faxes. I may revert to an earlier version - last was 6.0.12
you noticed the fax issue when you upgrade from 68.0.12 to 68.0.20?
68.0.16 and 68.0.18 both had some changes in fax. have you tried those?
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I had an issues with that phone and fusionpbx.
if you upload the phones config file, i can tell you how to fix the template. MAKE sure you redact hostname, passwords.
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5 minutes ago, Allstate Computers said:
This is a huge headache every time we upgrade a system. I like the Vodia PBX as a whole, but support could be much better in cases like this. We as users and providers shouldn't have to do trial and error to solve these problems. I understand that different carriers have different settings and criteria, but with the user base this software has, support should be keeping results of theses support cases in a KB that they make available to us.
+1
every release should have
- notes about breaking changes
- known issues
A KB would be awesome as far as issues and things to do to troubleshoot it.
I would love to see a roadmap of bug fixes and features, and what is the target version of those features. Still trying to figure out Release cycle, the last few have been every 2 weeks. but before that it was sort of random.
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Can we get a roadmap of future features and non-security bug fixes? I dont expect it to be written in stone, but an idea of things to come would be helpful to the community.
Best setup for two company, using same phones
in Call Treatment
Posted
The problem iam facing if they answer line2 and then transfer to ext 102, line 1 would ring. Not line2 on ext 102.