collinsit Posted August 14, 2008 Report Share Posted August 14, 2008 Hi there, I have a CS410 unit and a couple Snom phones, a 320 and a 360. I have been having an issue with calls dropping if I am not talking on the call. You may wonder why I wouldn't be talking but I often do conference calls or phone seminars so the phone will be on speakerphone and in most cases my microphone will be muted. It seems to happen after about 5 minutes. This has been going on for a while with the 360 but normally the 320 worked fine. I had that problem today with the 360 again so I dialed into the call with the 320 and it was doing it too. After it did it a few times at about 5 minute intervals I tested and just before the call got to about 5 minutes I picked up the handset, unmuted the line and made a noise. I then put it back on speaker and the call went fine. If I did this before about the 5 minute mark the call would go fine but if I forgot it would disconnect again after 5 minutes. I have the newest software release on the CS410 and the newest firmware on the Snom phones so I am not sure what the problem is. Any help would be greatly appreciated. Quote Link to comment Share on other sites More sharing options...
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