Jump to content

DNS resolution


John Reinert
 Share

Recommended Posts

My e-mail service uses port 26 for smtp. In the e-mail configuration for my cs410 have the address configured in the form mail.domain.com:26. When I initially received my cs410 this worked. I can't remember what version of software I updated to, but at some point this stopped working and in the logfile I have a repeating message "SMTP: Cannot resolve mail.domain.com:26"

 

It appears that the cs410 with version 3.0.0.2992 no longer can resolve the port re-direction. I have turned off any e-mail notifications to prevent the memory space filling up with messages pending to be sent.

Link to comment
Share on other sites

My e-mail service uses port 26 for smtp. In the e-mail configuration for my cs410 have the address configured in the form mail.domain.com:26. When I initially received my cs410 this worked. I can't remember what version of software I updated to, but at some point this stopped working and in the logfile I have a repeating message "SMTP: Cannot resolve mail.domain.com:26"

 

It appears that the cs410 with version 3.0.0.2992 no longer can resolve the port re-direction. I have turned off any e-mail notifications to prevent the memory space filling up with messages pending to be sent.

 

Seems that there was a bug creeping in. Try http://pbxnsip.com/cs410/update-3.0.0.2995.tgz.

Link to comment
Share on other sites

Seems that there was a bug creeping in. Try http://pbxnsip.com/cs410/update-3.0.0.2995.tgz.

 

Ok, I installed this release and it seems to have made som progress but not quite. It looks like the DNS resolution problem is fixed and the software is connecting to the SMTP server. However, it looks like the software is not sending the logon information. I receive the following messages in my logfile.

 

6] 2008/08/22 10:46:12: Sending CDR email to <john@domainname.com>

[5] 2008/08/22 10:46:13: SMTP Server returned 503

 

(Domain name substituted)

 

You will know better but I think SMTP error 503 has something to do with logging on to the outgoing server or providing the correct user information.

Link to comment
Share on other sites

Ok, I installed this release and it seems to have made som progress but not quite. It looks like the DNS resolution problem is fixed and the software is connecting to the SMTP server. However, it looks like the software is not sending the logon information. I receive the following messages in my logfile.

 

6] 2008/08/22 10:46:12: Sending CDR email to <john@domainname.com>

[5] 2008/08/22 10:46:13: SMTP Server returned 503

 

(Domain name substituted)

 

You will know better but I think SMTP error 503 has something to do with logging on to the outgoing server or providing the correct user information.

 

Can you increase the log level to 9 and show only the SMTP events? Then we should be able to see what the problem is.

Link to comment
Share on other sites

Can you increase the log level to 9 and show only the SMTP events? Then we should be able to see what the problem is.

 

The following are the log entries for CDR request. IP Address changed to x.x.x.x for security reasons. Domain changed for security reasons

 

[5] 2008/08/24 12:55:22: Last message repeated 2 times

[6] 2008/08/24 12:55:22: Sending CDR email to <john@domainname.com>

[8] 2008/08/24 12:55:23: SMTP: Connect to 74.220.207.136:26

[8] 2008/08/24 12:55:23: SMTP: Received 220-host136.hostmonster.com ESMTP Exim 4.69 #1 Sun, 24 Aug 2008 13:55:17 -0600

220-We do not authorize the use of this system to transport unsolicited,

220 and/or bulk e-mail.

 

[8] 2008/08/24 12:55:23: SMTP: Received 250-host136.hostmonster.com Hello x-x-x-x.lightspeed.sjcpca.sbcglobal.net [x.x.x.x]

250-SIZE 52428800

250-PIPELINING

250-AUTH PLAIN LOGIN

250-STARTTLS

250 HELP

 

[8] 2008/08/24 12:55:23: SMTP: Received 220 TLS go ahead

 

[8] 2008/08/24 12:55:24: SMTP: Received

[8] 2008/08/24 12:55:24: Last message repeated 2 times

[8] 2008/08/24 12:55:24: SMTP: Received 503 AUTH command used when not advertised

 

[5] 2008/08/24 12:55:24: SMTP Server returned 503

Link to comment
Share on other sites

The following are the log entries for CDR request. IP Address changed to x.x.x.x for security reasons. Domain changed for security reasons

 

[5] 2008/08/24 12:55:22: Last message repeated 2 times

[6] 2008/08/24 12:55:22: Sending CDR email to <john@domainname.com>

[8] 2008/08/24 12:55:23: SMTP: Connect to 74.220.207.136:26

[8] 2008/08/24 12:55:23: SMTP: Received 220-host136.hostmonster.com ESMTP Exim 4.69 #1 Sun, 24 Aug 2008 13:55:17 -0600

220-We do not authorize the use of this system to transport unsolicited,

220 and/or bulk e-mail.

 

[8] 2008/08/24 12:55:23: SMTP: Received 250-host136.hostmonster.com Hello x-x-x-x.lightspeed.sjcpca.sbcglobal.net [x.x.x.x]

250-SIZE 52428800

250-PIPELINING

250-AUTH PLAIN LOGIN

250-STARTTLS

250 HELP

 

[8] 2008/08/24 12:55:23: SMTP: Received 220 TLS go ahead

 

[8] 2008/08/24 12:55:24: SMTP: Received

[8] 2008/08/24 12:55:24: Last message repeated 2 times

[8] 2008/08/24 12:55:24: SMTP: Received 503 AUTH command used when not advertised

 

[5] 2008/08/24 12:55:24: SMTP Server returned 503

 

Sounds like trouble with the STARTTLS. Is it possible that we can get a test account on that SMTP server? Then we can play with it in the lab and get it working.

Link to comment
Share on other sites

Okay, please give the following image a shot:

 

http://pbxnsip.com/cs410/update-3.0.1.3012.tgz (CS410)

http://pbxnsip.com/protect/pbxctrl-3.0.1.3012.exe (Windows)

 

Looks like update 3.0.1.3012 for the CS410 worked. Thanks for the help. I will monitor it over the next couple of weeks and let you know if I see anything unusual releated to e-mail support.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...