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Snom D765 Provisioning Not Working


Cld007
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Hello,

 

We are using Vodia 5.3.2 on a hosted platform.

 

Having trouble provisioning a Snom D765.

 

This is part of the log file from the phone- (replaced actual domain with pbxuserdomain.com for privacy)

 

Jan 1 00:02:05 [NOTICE] PHN: Fetching URL: http://pbxuserdomain.com:80/snomD765.htm

Jan 1 00:02:05 [DEBUG2] WEBCLIENT: Send TCP none

Jan 1 00:02:05 [DEBUG2] WEBCLIENT: Socket 57 dns_resolving

Jan 1 00:02:05 [DEBUG2] PHN: TMR: setting up 'gui_state.cpp (811): [static void gui_object::DisplayStateCbAtNextLoop(void*, void*)]' 0x408d42fc to fire periodically every 500 ms

Jan 1 00:02:05 [DEBUG0] DNS: AddrInfo for 'pbxuserdomain.com' invalid, error: Name or service not known (-2)

Jan 1 00:02:05 [WARN ] PHN: Could not resolve host >pbxuserdomain.com<

Jan 1 00:02:05 [DEBUG2] WEBCLIENT: Socket 57 dns_resolve_cache_lookup_has_failed

Jan 1 00:02:05 [WARN ] WEBCLIENT: Could not resolve host pbxuserdomain.com

Jan 1 00:02:05 [DEBUG2] WEBCLIENT: Socket 57 disconnected

Jan 1 00:02:05 [DEBUG2] WEBCLIENT: Socket 57 deleted

Jan 1 00:02:05 [iNFO ] PHN: Config setup: code: 400, uri: http://pbxuserdomain.com:80/snomD765.htm

Jan 1 00:02:05 [NOTICE] PHN: SetProvisioningDone

Jan 1 00:02:05 [NOTICE] PHN: Config setup: return code 400; giving up on >http://pbxuserdomain.com:80/snomD765.htm<

Jan 1 00:02:05 [NOTICE] PHN: SetProvisioningDone

Do you have any ideas as to why the phone won't provision?

 

Many thanks for your help.

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