Address Book, Google accounts, failed to get token

[ndemou]

I've tried to sync my address book from two different google accounts without 2 stage authentication and both times it failed with these lines in the logs:

 

[7] 20160619212105: https:accounts.google.com:443: TCP disconnect
[7] 20160619212105: https:accounts.google.com:443: Return code 500
[9] 20160619212105: Carddav: token response: code=500
[5] 20160619212105: Carddav: Failed to get token. Error code = 500
[7] 20160619212105: Closing connection https:accounts.google.com:443

Tried with v5.3.2 and 5.4.1

 

Your help is welcome.

[Vodia Telephone System]

I don't see any reason here why it would fail to get a token if the authcode was correct.

 

Just to be sure, could you please confirm the following:

 

You used a gmail address in the email field?

Then you pressed "Get Auth Code" button, which opened a new window where you entered your login email and password?

It entered your account where you pressed the button Allow Access, which opens another page with the Authorization code, asking you to paste it in your application?

Then you pasted that code in the "Paste Auth Code Here:" field and pressed "Login/Refresh"?

 

Thanks

[ndemou]

Yes it's a straight forward procedure and everything goes as you describe:

 

• You used a gmail address in the email field? [yes] <---- do note however that the email WAS NOT at the gmail.com domain
• Then you pressed "Get Auth Code" button, which opened a new window [yes] ...
• ...where you entered your login email and password? [yes]
• It entered your account where you pressed the button Allow Access [yes], ...
• ...which opens another page with the Authorization code, asking you to paste it in your application? [yes]
• Then you pasted that code in the "Paste Auth Code Here:" field and pressed "Login/Refresh"? [yes]

 

There are many more log lines filled with hexadecimal noise. If it is safe to paste them here and could help you just ask. Same if there is anything else I can do to help you help me.

[Vodia Telephone System]

Hmmm, it works in every case for me and on multiple different accounts.

 

Could you please give it a try on 5.4.1a, where we have also changed the user portal significantly.

It's about to be released.

 

Thanks.

[ndemou]

It worked in the latest version