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Delay in audio for agent group


Kasper Hansen
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Hello

 

We have some problems with a delay in the audio when there is more then 4 phones ringing in the same time on the agent group.

when one of the agents take the call then is there a delay in a couble of secunds before the caller can hear the agent speek.

 

there is now problems when using a normal huntgroup.

 

 

can somebody help me ?

 

Kasper

Denmark.

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  • 3 months later...

Hi:

 

I Have the same problem, and I dont have bandwith limitations

 

Thanks

Juan Acevedo

Medellin, Colombia

 

Hello

 

We have some problems with a delay in the audio when there is more then 4 phones ringing in the same time on the agent group.

when one of the agents take the call then is there a delay in a couble of secunds before the caller can hear the agent speek.

 

there is now problems when using a normal huntgroup.

can somebody help me ?

 

Kasper

Denmark.

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