incoming CallerID + dial plans

[witkamp]

We have a simple dial plan "9*". So to call to the outside 91xxx-xxx-xxxx.

However, when we receive a call it shows up on our CallerID on the Cisco phone as 1xxx-xxx-xxxx.

As a result when we use redial it does not work because the number does not have 9 prepended to the number.

 

What would be the best way to fix out problem?

 

We are using pbxnsip 2.1

 

Thanks

[Pradeep]

We have a simple dial plan "9*". So to call to the outside 91xxx-xxx-xxxx.

However, when we receive a call it shows up on our CallerID on the Cisco phone as 1xxx-xxx-xxxx.

As a result when we use redial it does not work because the number does not have 9 prepended to the number.

 

What would be the best way to fix out problem?

 

We are using pbxnsip 2.1

 

Thanks

You can add another dial plan 1xxx-xxx-xxxx to 91xxx-xxx-xxxx

[witkamp]

Do I add it to the same trunk or try loopback ?

 

Is this the standard way to set the system up ?

Also this would be great to add to the Wiki

 

You can add another dial plan 1xxx-xxx-xxxx to 91xxx-xxx-xxxx

[pbx support]

Do I add it to the same trunk or try loopback ?

 

Is this the standard way to set the system up ?

Also this would be great to add to the Wiki

 

 

You should add it to the same trunk if you want the same trunk to carry these calls out of the PBX. The "Pref" (first column) decides which one is executed first. (lower the pref number, higher the priority)