Jump to content

Recommended Posts

Posted

Before the upgrade to version 3 I was able to receive calls to my DID telephone numbers which are Internet based numbers and not ISDN numbers. Since the upgrade I am not getting those calls and I have entered them as both aliases or with a trunk ANI. I need to coordinate the DID to the extention.

 

The ISP has given 2 3 numbers for internet calling of which 2 are inbound-outbound and one is only outbound. Do I need to set up separate trunks to route the calls inbound or are the aliases enough to do the job. As it is I am not getting the inbound calls on my business line. Ugh.

Posted
Before the upgrade to version 3 I was able to receive calls to my DID telephone numbers which are Internet based numbers and not ISDN numbers. Since the upgrade I am not getting those calls and I have entered them as both aliases or with a trunk ANI. I need to coordinate the DID to the extention.

 

The ISP has given 2 3 numbers for internet calling of which 2 are inbound-outbound and one is only outbound. Do I need to set up separate trunks to route the calls inbound or are the aliases enough to do the job. As it is I am not getting the inbound calls on my business line. Ugh.

 

Did you set the coutry code in the domain settings? Also, if you are using tel:-alias, make sure that your trunk has the "global" flag set.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...