Jump to content

Hubt group final stage behaviour


Recommended Posts

I have a door-phone configured as extension 600 which calls hunt group 500.


Hunt group 500

stage 1 calls extension 201

stage 2 calls extensions 201 202 203 204 205

final stage calls extension 201

turn off the cell phone forking is Yes


Extension 201

has a cell phone number configured.

When calling the extension in a hunt group: Don't call cellphone


When someone rings the doorbell

extension 201 rings -> is normal behaviour for stage 1

all other extensions rings -> normal behaviour for stage 2

final stage -> extension 201 rings (is OK) but after few seconds also the cellphone !


How come the cellphone rings when not included in hunt group and cellphone forking is disabled?


What is the exact behaviour of the Final Stage?

What is the meaning of 'Final stage to cellphone' in the documentation? Why the word 'cellphone' here as it can be any number? https://vodia.com/doc/huntgroups








Link to comment
Share on other sites

The final stage works different than the other stages. The PBX essentially redirects the call to that number, which means this call is not a hunt group call any more. Instead it is a call to the extension (which is actually an auto attendant call), which means that the mailbox may kick in, or other things like cell phone forking.


What you could do is to move the 201 to stage 3 and have a long timeout there, e.g. 60 seconds. I would then use 8201 (the mailbox of 201) as the final stage, so that the call eventually ends up somewhere.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...