fonny Posted February 20, 2017 Report Posted February 20, 2017 I have a door-phone configured as extension 600 which calls hunt group 500. Hunt group 500 stage 1 calls extension 201 stage 2 calls extensions 201 202 203 204 205 final stage calls extension 201 turn off the cell phone forking is Yes Extension 201 has a cell phone number configured. When calling the extension in a hunt group: Don't call cellphone When someone rings the doorbell extension 201 rings -> is normal behaviour for stage 1 all other extensions rings -> normal behaviour for stage 2 final stage -> extension 201 rings (is OK) but after few seconds also the cellphone ! How come the cellphone rings when not included in hunt group and cellphone forking is disabled? What is the exact behaviour of the Final Stage? What is the meaning of 'Final stage to cellphone' in the documentation? Why the word 'cellphone' here as it can be any number? https://vodia.com/doc/huntgroups Quote
Vodia PBX Posted February 20, 2017 Report Posted February 20, 2017 The final stage works different than the other stages. The PBX essentially redirects the call to that number, which means this call is not a hunt group call any more. Instead it is a call to the extension (which is actually an auto attendant call), which means that the mailbox may kick in, or other things like cell phone forking. What you could do is to move the 201 to stage 3 and have a long timeout there, e.g. 60 seconds. I would then use 8201 (the mailbox of 201) as the final stage, so that the call eventually ends up somewhere. Quote
fonny Posted February 20, 2017 Author Report Posted February 20, 2017 OK, that explains. I could not understand that from the documentation. Maybe this answer could be added to it? Tnx. Quote
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