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MWI Htek UC840 - UC926 - alert voice message - not work


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Posted

Hi,

 

I tried this on Htek UC840 on 57.1 version.

I am scouring Htek Phones website right now, and it seems like they get an indication on their phones but they just dont light it up on their devices.

Their pnp.xml file has options of setting the MWI to 0 or 1 (which is like an option if you want to set the MWI indicator up or not) as per account basis.

PFA the setting which it takes from the PBX after auto-provisioning, and it still doesn't work.

If changing the phone is not an option right now for you, may be you can open a ticket with them.

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