asterisk_nicht_mehr Posted October 22, 2008 Report Share Posted October 22, 2008 What is the cause of a caller to the pbx not receiving a tone on their side that the phone on the pbx side is ringing? Inbound callers are experiencing a long silence until the mailbox picks up. Which files need to be installed and in which file ordeners to correct this problem? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 22, 2008 Report Share Posted October 22, 2008 What is the cause of a caller to the pbx not receiving a tone on their side that the phone on the pbx side is ringing? Inbound callers are experiencing a long silence until the mailbox picks up. Which files need to be installed and in which file ordeners to correct this problem? I assume that you have audio_en, audio_xx (e.g. audio_de) and audio_moh installed? Some carriers cannot deal with early media, and then you need to set "Ringback" to "Message 180" on the trunk. Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted November 14, 2008 Report Share Posted November 14, 2008 I assume that you have audio_en, audio_xx (e.g. audio_de) and audio_moh installed? Some carriers cannot deal with early media, and then you need to set "Ringback" to "Message 180" on the trunk. i am using a PRI line with a Sangoma PRI card and i changed the media to Message 180 but they still do not get ringback before the hitting the auto attendant. pls advise Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 14, 2008 Report Share Posted November 14, 2008 i am using a PRI line with a Sangoma PRI card and i changed the media to Message 180 but they still do not get ringback before the hitting the auto attendant.pls advise Hmm. Sounds almost like a problem with the Sangoma setup. Maybe a WAV file missing there? I know a couple of Sangoma setups that work without problems. Quote Link to comment Share on other sites More sharing options...
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