Jump to content

Question regarding Mailbox\NightMode\Serviceflag


Recommended Posts

This is from a message I posted to the list - I thought I'd take it to the forums (now i can access them)




I want to do the following;


- Calls come into a hunt group


- If a given service-flag is set, go direct to a mailbox (e.g. 300)

which reads out a message ("Sorry we are closed, please leave a

message after the tone")


- If the service-flag isn't set - the hunt group rings a few phones.

If none answer after 15 seconds I want the call to go to the same

mailbox (300) but with a message ("Sorry we are unable to take your

call, please try again later")


I figured maybe I can use two different IVR\AAs which announce the

different messages, then redirect the caller to the same mailbox with

a generic message.


I'm sure I could also do similar things with nested hunt groups and

seperate mailboxes - but I figured its best to use a single mailbox.


(I'd normally use the forum but I don't seem to be able to connect)






From: pbxnsip List <list@pbxnsip.com>

Date: 29-May-2007 00:15

Subject: Re: [pbxnsip] Question regarding Mailbox\NightMode\Serviceflag

To: pbxnsip@yahoogroups.com


At the moment the only way to achieve this goal is to have two mailboxes. But we are on it.



How about introducing some kind of 'poor mans' auto-attendant. A new kind of extension that basically, plays a message, then calls another extension - similar to the Playback application in Asterisk.


That way - you can have arbitary messages in the extension logic, before redirecting calls, while changing hunt groups, prior to mailbox messages etc.


Something like;


Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...