joeh Posted May 31, 2007 Report Share Posted May 31, 2007 This is from a message I posted to the list - I thought I'd take it to the forums (now i can access them) Hi I want to do the following; - Calls come into a hunt group - If a given service-flag is set, go direct to a mailbox (e.g. 300) which reads out a message ("Sorry we are closed, please leave a message after the tone") - If the service-flag isn't set - the hunt group rings a few phones. If none answer after 15 seconds I want the call to go to the same mailbox (300) but with a message ("Sorry we are unable to take your call, please try again later") I figured maybe I can use two different IVR\AAs which announce the different messages, then redirect the caller to the same mailbox with a generic message. I'm sure I could also do similar things with nested hunt groups and seperate mailboxes - but I figured its best to use a single mailbox. (I'd normally use the forum but I don't seem to be able to connect) Cheers Joe From: pbxnsip List <list@pbxnsip.com>Date: 29-May-2007 00:15 Subject: Re: [pbxnsip] Question regarding Mailbox\NightMode\Serviceflag To: pbxnsip@yahoogroups.com At the moment the only way to achieve this goal is to have two mailboxes. But we are on it. How about introducing some kind of 'poor mans' auto-attendant. A new kind of extension that basically, plays a message, then calls another extension - similar to the Playback application in Asterisk. That way - you can have arbitary messages in the extension logic, before redirecting calls, while changing hunt groups, prior to mailbox messages etc. Something like; Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 31, 2007 Report Share Posted May 31, 2007 Well, the IVR node should do that job: http://wiki.pbxnsip.com/index.php/IVR_Node. You can even do more with it. Quote Link to comment Share on other sites More sharing options...
joeh Posted May 31, 2007 Author Report Share Posted May 31, 2007 Is that without any user interaction? e.g. System plays the message, then immediatelly calls the other extension. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 31, 2007 Report Share Posted May 31, 2007 Yes, the system presses the "E" key when the playback finished. Quote Link to comment Share on other sites More sharing options...
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