joeh Posted May 31, 2007 Report Share Posted May 31, 2007 This is from a message I posted to the list - I thought I'd take it to the forums (now i can access them) Hi I want to do the following; - Calls come into a hunt group - If a given service-flag is set, go direct to a mailbox (e.g. 300) which reads out a message ("Sorry we are closed, please leave a message after the tone") - If the service-flag isn't set - the hunt group rings a few phones. If none answer after 15 seconds I want the call to go to the same mailbox (300) but with a message ("Sorry we are unable to take your call, please try again later") I figured maybe I can use two different IVR\AAs which announce the different messages, then redirect the caller to the same mailbox with a generic message. I'm sure I could also do similar things with nested hunt groups and seperate mailboxes - but I figured its best to use a single mailbox. (I'd normally use the forum but I don't seem to be able to connect) Cheers Joe From: pbxnsip List <email@example.com>Date: 29-May-2007 00:15 Subject: Re: [pbxnsip] Question regarding Mailbox\NightMode\Serviceflag To: firstname.lastname@example.org At the moment the only way to achieve this goal is to have two mailboxes. But we are on it. How about introducing some kind of 'poor mans' auto-attendant. A new kind of extension that basically, plays a message, then calls another extension - similar to the Playback application in Asterisk. That way - you can have arbitary messages in the extension logic, before redirecting calls, while changing hunt groups, prior to mailbox messages etc. Something like; Quote Link to comment Share on other sites More sharing options...
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