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Call Stats


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Is there a way to export the total number of calls made during a day on a spreadsheet? We have tested the CDR reportings but we wanted to see if there was a report that gives:

- the total number of calls

- the number of calls missed 

- the number of calls answered

either daily or for a particular period of time.

Thank you

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  • 2 weeks later...

Thank you.

I noticed that the stats were not sent as an attachment to be downloaded. I tried different settings for the midnight report (text, html and embedded html) but they all were delivered embedded in the email and not an attachment. 

Was this an issue that was going to be fixed in the newer version?

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