George C Posted February 27, 2019 Report Share Posted February 27, 2019 I'm currently going through the initial set up of a Vodia IOP. We have Yealink T48G phones, and the instructions state that the phones should show up in the device list in the IOP web interface. No devices are listed. Does anyone have any suggestions? I'm fine with the issue, if they don't appear, as long as I know the information that would be needed to configure the phones manually but the set up guide does not provide any of that information. Thanks Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 28, 2019 Report Share Posted February 28, 2019 For that to happen the IOP needs to be in the same LAN like the device - otherwise the IOP cannot receive the multicast packets. Quote Link to comment Share on other sites More sharing options...
George C Posted March 1, 2019 Author Report Share Posted March 1, 2019 The devices are in the same LAN. I was able to sort out the configuration information and have a Yealink phone connect to the IOP by configuring the phone directly. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 2, 2019 Report Share Posted March 2, 2019 Well that is good news - however it should show up. Apart from being in the same LAN, the phones should be factory reset (have the default username and password). And the MAC should not be in the PBX listed yet, so that it can recognize it as a fresh want-to-be-provisioned phone. Quote Link to comment Share on other sites More sharing options...
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