koolandrew Posted March 25, 2019 Report Share Posted March 25, 2019 Has anyone had any luck with this. I believe that there is a line missing which should have domain\username, as when i use active sync with my email client, it has this setting as well. It never seems to authenticate upon the log review. Please advise. Quote Link to comment Share on other sites More sharing options...
Support Posted March 25, 2019 Report Share Posted March 25, 2019 Hi, Can you try adding this int the URL: /Microsoft-Server-ActiveSync (and make sure to add this after you login as an User and not navigating to user portal from Admin login itself). suggested, based on this: https://technet.microsoft.com/en-us/library/mt441781(v=exchg.150).aspx Quote Link to comment Share on other sites More sharing options...
koolandrew Posted March 25, 2019 Author Report Share Posted March 25, 2019 HI, I am sorry, thanks for the reply but i dont understand where i am supposed to do this. The only parameters for active sync are email address and password...what url do you mean? Quote Link to comment Share on other sites More sharing options...
Support Posted March 25, 2019 Report Share Posted March 25, 2019 URL in the exchange server field on user portal. Quote Link to comment Share on other sites More sharing options...
koolandrew Posted March 25, 2019 Author Report Share Posted March 25, 2019 it says to leave that blank for autodiscovery??????????????? So you are saying that i should put it in something like the following: https://domain.emailserver.com/ I have tried that, and http and without, and nothing works. On my email client, it supports active sync, and the missing field on this is domain/username and it works every time. I dont know why this cannot be a simpler setup. Quote Link to comment Share on other sites More sharing options...
koolandrew Posted March 25, 2019 Author Report Share Posted March 25, 2019 Sorry, i meant https://mail.domain.com thanks Quote Link to comment Share on other sites More sharing options...
Support Posted March 25, 2019 Report Share Posted March 25, 2019 Where in the URL above have you added /Microsoft-Server-ActiveSync to make it look like: https://mail.domain.com/Microsoft-Server-ActiveSync and tried it as we suggested?. This part has to be added if you have an active sync server if not then you can check out various other possibilities from the link that we attached here at the top. That link has all the information about configuration from the server's end. Quote Link to comment Share on other sites More sharing options...
koolandrew Posted March 25, 2019 Author Report Share Posted March 25, 2019 https://mail.domain.com/Microsoft-Server-ActiveSync doesnt work. The email server that i am trying to connect, uses activesync, but it isnt microsoft. I was really hoping this would work. Thanks Quote Link to comment Share on other sites More sharing options...
koolandrew Posted March 25, 2019 Author Report Share Posted March 25, 2019 i believe that this autodiscover process is extremely outdated, probably more than 10 years old. Has anyone got this to work? Please advise. Quote Link to comment Share on other sites More sharing options...
Support Posted March 26, 2019 Report Share Posted March 26, 2019 15 hours ago, koolandrew said: The email server that i am trying to connect, uses activesync, but it isnt microsoft Well then which one is it? Not active directory as well right? Maybe that's what is wrong here. You will need to dig further into that server's settings (which may or may not be compatible with our PBX's setting). Quote Link to comment Share on other sites More sharing options...
koolandrew Posted March 26, 2019 Author Report Share Posted March 26, 2019 It is a Kerio that fully supports active sync through outlook, apple email client, nine email client and other applications. This is the first time i havent got it to work. I also tried with office365 without any success. Thx Quote Link to comment Share on other sites More sharing options...
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