Questions about some of the timing of the System

[impiantitel]

Hi I have a couple of questions about some timing of the system that I can't find:
- where do you set the minimum recording time in the voicemail?
- the ring time towards extensions and groups is set in administrator/settings/sustem -> "Maximum ring duration (s)" example 30 seconds.
The problem is that 30 seconds may be fine on the missed answer of the extension (the missed answer message intervenes where you are invited to dial 1 for the reservation), but it is too short for the group as an incoming call on the Trunk intended for the group would end after 30 seconds. It would be a good idea to differentiate between these two times.
It should also be possible to customize this timeline for each extension.

Solutions?

[Vodia PBX]

The minimum recording time setting is in /dom_mailbox.htm. By default the minimum recording duration is 1 second. 

This time starts when the recording is turned on for the voicemail message. The ring duration is not related to that recording duration - this is just about the time how long a phone will be ringing up the user. IMHO it is okay to make it a lot longer, as long as the system will eventually stop the ringing (e.g. after 5 minutes). What you don't want is that the phones are ringing the whole weekend...

[impiantitel]

23 minutes ago, Vodia PBX said:

- the ring time towards extensions and groups is set in administrator/settings/sustem -> "Maximum ring duration (s)" example 30 seconds.

And it is a timeout valid both for the veros call extension and for a group of extensions (at timeout the call will be cut down).
The questions are 2:
1 - how can the extension and group time be set independently? (example 90 seconds towards a group and 30 seconds towards an extensio).
2 - is it also possible to differentiate the timeout time for each extension? (example 201 timeout after 30 seconds and 220 timeout after 40 seconds)

 

[Vodia PBX]

The call ring duration is a global setting for the whole system - it cannot be set on domain or system level. But there are many timeout settings e.g. per group or extension, for example when the mailbox should pick up or a hunt group should redirect a call.