impiantitel Posted May 28, 2019 Report Share Posted May 28, 2019 hi, I've tried different star codes and I've got problems. Example *85 for the call park and *77 I can't use them. I'm in conversation and I type *85 or *77 and nothing happens, I just hear the DTMF tone sent, where am I wrong? Let me explain, with IP phones everything works without typing in the star codes, I imagine that the star codes are used for the use of analog phones or otherwise without system keys. So do they use star codes from these analog phones example *77? Can the R (Flash) key on the phones be used ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 29, 2019 Report Share Posted May 29, 2019 Yes those star codes are for "dumb" phones - for example if you want to transfer a call you would have to have the phone send something like "*77123" if you want to transfer to 123. Many devices have a local dial plan that tells the device when the sequence is done, for example you would have to enter "*77123#" to tell the device when the sequence is finished or use a timeout. You could also use a flash key, but then you would have to set up the device to recognize that key sequence. Quote Link to comment Share on other sites More sharing options...
impiantitel Posted May 29, 2019 Author Report Share Posted May 29, 2019 sincerely I can not use those example codes *77, from the analog phone even if I press *77203 I hear the DTMF tones but absolutely nothing happens, can you tell me step by step, maybe I understand better? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 29, 2019 Report Share Posted May 29, 2019 There is a difference between sending DTMF in a call and entering a number that should be dialed. In order to use the *77 feature, you need to put that call on hold first and then dial the *77xxx star code like you would call another number. Quote Link to comment Share on other sites More sharing options...
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