Rameshkumar Posted October 1, 2019 Report Share Posted October 1, 2019 Hi, Can anyone tell me please how can we use this feature "Enable call pickup from extension BLF" in the hunt group. I read the vodia document but did not understand complete. Thank You Quote Link to comment Share on other sites More sharing options...
Rameshkumar Posted October 1, 2019 Author Report Share Posted October 1, 2019 Is it like this, suppose I've a Hunt group 400, and I've registered a phone as extension 200. Now on this phone I configure a key as BLF 400. Now if someone calling at 400 on my phone I see BLF line gonna red that mean call is ringing at hunt group 400, so by just pressing that configured key I can take that call? Is it how it will work? Quote Link to comment Share on other sites More sharing options...
Rameshkumar Posted October 2, 2019 Author Report Share Posted October 2, 2019 Anyone please? Quote Link to comment Share on other sites More sharing options...
Support Posted October 2, 2019 Report Share Posted October 2, 2019 1) If you have agents in an Hunt group logged in2) And if you have this feature turned on.3) And if you have one of these agents set as a BLF button on an extension ( who's not the part of that Hunt Group)4) If an incoming call falls on that HG then you will be able to pick the call from the non-agent phone via the BLF button. Quote Link to comment Share on other sites More sharing options...
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