Jump to content
Vodia PBX forum
Sign in to follow this  

Voicemail Option 5

Recommended Posts


Was testing some of the features for voicemails and while this is not critical or an issue per say, i felt like it should be brought up.


So after listening to a voicemail you have various options, option 5 gives you the details of the calls.


Before the new version it gave you the following information:

  1. Date of  voicemail
  2. Time of voicemail
  3. The call From


However with the new version the structure has changed:


  1. Date of voicemail
  2. Time of voicemail
  3. The call from
  4. The call To*

Perhaps i haven't tested this in the correct environment it was designed for, but it seems redundant to let the user know that the voicemail left in their mailbox was left for their number.

As an analogy imagine your personal cellphone voice tree announcing to you that "Voicemail 123 has been left for your number 456"


Is there a way to modify this functionality or perhaps tweak it in some way.

Share this post

Link to post
Share on other sites

The called number can also be important in cases where customers have multiple numbers or when mailbox messages are being forwarded. What could be a possibility to resolve the situation for people that don't want to wait for the called number is to accept # as the signal to jump to the message.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

  • Create New...