dtasia Posted December 2, 2019 Report Share Posted December 2, 2019 we have moved client to version 64.0 and find that when they dial ext to ext or dial out the caller cannot hear the dial tone? the far end gets ring tone and can answer the call. Any suggestions on the issue? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted December 2, 2019 Report Share Posted December 2, 2019 Is this limited to snom phones or does it also affect other brands? Is there two-way audio after the connection? Quote Link to comment Share on other sites More sharing options...
dtasia Posted December 5, 2019 Author Report Share Posted December 5, 2019 We only have snom handsets connected and there is two way audio when connected. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted December 5, 2019 Report Share Posted December 5, 2019 A reason could be that the ringback WAV file went missing for whatever reason or a country for the tones was selected that is not present on the system. I assume that calling e.g. the mailbox works fine? Quote Link to comment Share on other sites More sharing options...
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