UM giving 403

[hosted]

SIP/2.0 403 Forbidden

FROM: "David Burr"<sip:+18015063400@10.1.1.1;user=phone>;tag=4242

TO: <sip:5000@10.1.1.1;user=phone>;tag=7e9568b2d

CSEQ: 19022 INVITE

CALL-ID: 9560a427@pbx

VIA: SIP/2.0/TCP 10.2.2.2:37669;branch=z9hG4bK-0d90919d65635fcbbb21bf198345550d;rport

CONTENT-LENGTH: 0

SERVER: RTCC/3.0.0.0

 

Any idea why i would be getting these? I cant figure it out. Message from UM

[Jan Boguslawski]

Hi nexSIP, please follow

 

How to Enable Diagnostic Logging on a Unified Messaging Server

 

I recommend to use the powershell commands!

 

Replay your error scenario and read the event viewer on your UM Server. You will see warnings and errors, that can help you.

 

1. What version of pbxnsip are you running?
   
2. What SP / Rollup Fixes are deployed on Exchange Server?
   
3. What kind of Exchange UM Dialplan have you configured? (E164, Extension or SIP?)
   
4. What Security is set on this UM dialplan (unsecured, secured, sip secured?)
    
   Best regards,
    
   Jan
   

[pbx support]

Hi nexSIP, please follow

 

How to Enable Diagnostic Logging on a Unified Messaging Server

 

I recommend to use the powershell commands!

 

Replay your error scenario and read the event viewer on your UM Server. You will see warnings and errors, that can help you.

 

1. What version of pbxnsip are you running?
   
2. What SP / Rollup Fixes are deployed on Exchange Server?
   
3. What kind of Exchange UM Dialplan have you configured? (E164, Extension or SIP?)
   
4. What Security is set on this UM dialplan (unsecured, secured, sip secured?)
    
   Best regards,
    
   Jan
   

 

Any resolution on this yet?