chrispopp Posted June 22, 2020 Report Share Posted June 22, 2020 I am testing with the new version 65.0.8. When you change the dial plan on an extension, it still uses the old dial plan. I changed it under General settings > default dial plan, and specifically under the extension. But it still uses the old dial plan. It does display the correct dial plan under the extension, but uses the old dial plan anyways. Quote Link to comment Share on other sites More sharing options...
Support Posted June 22, 2020 Report Share Posted June 22, 2020 Can you explain more as to what does "old dial plan" mean? By any chance are the dial plan names same, which maybe causing this issue? We tested this on our end on 65.0.9 (according to 65.0.8 there were no changes in the dial plan settings as such) and it worked as expected. Quote Link to comment Share on other sites More sharing options...
chrispopp Posted June 22, 2020 Author Report Share Posted June 22, 2020 Say for example, I have a dial plan named: Dial Plan A and it uses Trunk A. Then I have another dial plan, named Dial Plan B and it uses Trunk B. On the extension, if changing between dial plans. Now, everytime I try to change the dial plan, to B, it still uses Trunk A from Dial Plan A. Quote Link to comment Share on other sites More sharing options...
Support Posted June 22, 2020 Report Share Posted June 22, 2020 Is this dial plan a global dial plan? If not, then it has to be (if the dial plans are in different domains). Quote Link to comment Share on other sites More sharing options...
chrispopp Posted June 22, 2020 Author Report Share Posted June 22, 2020 Not global. It's the default under the localhost domain. Quote Link to comment Share on other sites More sharing options...
chrispopp Posted June 22, 2020 Author Report Share Posted June 22, 2020 After further testing, it seems that the the Default dial plan under General settings has a higher priority over the extension's dial plan. This was never the case before. Quote Link to comment Share on other sites More sharing options...
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