Vernon 0 Posted November 25, 2020 Report Share Posted November 25, 2020 Hello, I recently watched your video on the Microsoft Teams integration and i just had a quick question about the inbound portion of the video. It's possible to assign the DID's to an extension and that'll ring on the MS Teams/ Desktop application, but my question is how does the PBX handle calls to an auto-attendant on MS Teams? The video and documentation wasn't very specific about these functionalities and i was just curious how far the integration goes. Thank you! Quote Link to post Share on other sites
Support 0 Posted November 25, 2020 Report Share Posted November 25, 2020 Could you please ctrl + F for "Auto attendant" on https://doc.vodia.com/microsoft_teams and see if that answers your question? Quote Link to post Share on other sites
Vernon 0 Posted November 25, 2020 Author Report Share Posted November 25, 2020 Hello, Yes I found that portion, but what it does not answer is if the auto-attendant has to be mapped *only* on the PBX or can the users utilize their own MS Teams Auto-Attendant. That's the part I wanted to confirm because looking at the MS Teams interface they do have an "Auto Attendant" page but i assume that since MS Teams does not have internal accounts like the PBX there wouldn't be a way to direct the calls to it. Quote Link to post Share on other sites
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