Vernon Posted November 25, 2020 Report Share Posted November 25, 2020 Hello, I recently watched your video on the Microsoft Teams integration and i just had a quick question about the inbound portion of the video. It's possible to assign the DID's to an extension and that'll ring on the MS Teams/ Desktop application, but my question is how does the PBX handle calls to an auto-attendant on MS Teams? The video and documentation wasn't very specific about these functionalities and i was just curious how far the integration goes. Thank you! Quote Link to comment Share on other sites More sharing options...
Support Posted November 25, 2020 Report Share Posted November 25, 2020 Could you please ctrl + F for "Auto attendant" on https://doc.vodia.com/microsoft_teams and see if that answers your question? Quote Link to comment Share on other sites More sharing options...
Vernon Posted November 25, 2020 Author Report Share Posted November 25, 2020 Hello, Yes I found that portion, but what it does not answer is if the auto-attendant has to be mapped *only* on the PBX or can the users utilize their own MS Teams Auto-Attendant. That's the part I wanted to confirm because looking at the MS Teams interface they do have an "Auto Attendant" page but i assume that since MS Teams does not have internal accounts like the PBX there wouldn't be a way to direct the calls to it. Quote Link to comment Share on other sites More sharing options...
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