Kareem Posted January 10, 2021 Report Share Posted January 10, 2021 Hi, IF one of the support folks can help with inbound SMS through Telnyx, i have followed all the required configuration, outbound works fine but inbound SMS. followed all the steps at https://blog.vodia.com/telnyx_vodia_sms but with no hope. Thanks. Kareem Quote Link to comment Share on other sites More sharing options...
Vodia support Posted January 12, 2021 Report Share Posted January 12, 2021 Hi, Kareem Is the user part of an agent group? Also can you make sure the SMS ANI is set on the extension level as well. Thanks Quote Link to comment Share on other sites More sharing options...
Kareem Posted January 12, 2021 Author Report Share Posted January 12, 2021 9 minutes ago, Vodia support said: Hi, Kareem Is the user part of an agent group? Also can you make sure the SMS ANI is set on the extension level as well. Thanks Hi, the user is not an agent group, SMS ANI is set in the extension as well as inbound DID for the account # (e.g 1001 xxx-xxx-xxxx) Thanks. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted January 13, 2021 Report Share Posted January 13, 2021 Thanks for the update, I was able to recieve and send SMS messages between the PBX and a smart phone. On version 66.0.7 Also is is the number in +E.164 Format in the extension SMS ANI section? Here's example log of an inbound call 8] 16:59:01.199 Receive SMSⓘ {"sms_id": "66d5b845-c4f5-4b49-a9b0-12dcff73a295", "direction": "inbound", "from": "+17814280365", "to": "+16177168432", "body": "Jack sparrow"} Could you turn on the following log files and try an inbound text. Then post the results here. Log webserver events Level 9 Log webclient events Level 9 Quote Link to comment Share on other sites More sharing options...
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