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Night service voicemail

Enzo Matrix

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Hey there,

We have an auto attendant configured with business hours and after hours service flags.

What is the best way to redirect night service callers to voicemail?  Do we need to setup an extension with forward all to voicemail? Or is there a way that we can add a mailbox to the auto-attendant?

Thoughts on how best to achieve this would be wonderful!  At the moment, our only thought is to create a new extension with a forward all to mailbox - but we don't want to be paying for a full extension just for voice mail.



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