Brett Davey Posted April 19, 2021 Report Share Posted April 19, 2021 I am trying to setup SIP Option Ping on our PRTG Monitoring server using an extension that we have setup just for this purpose. We are constantly receiving a timeout request even though the corrent SIP credentials have been supplied. After Googling the issue I managed to identify an article which states "prtg should probably make it obvious to the user that the sensor doesn't support pjsip. observations: credentials are a sip extension and secret (not a root account on the pbx) the extension used to configure the sensor must be set to CHAN_SIP (not CHAN_PJSIP, which is the default on many systems) on my freepbx server, CHAN_SIP is on port 5061, so i configured the sensor accordingly" Can anyone provide any insight into this or any possible suggestions? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 19, 2021 Report Share Posted April 19, 2021 PING is the #1 tool for robots to find SIP servers in the Internet. That is why the PBX by default ignores PING if it comes from an unassociated address. What you can do: Set up a dummy SIP trunk that has the outbound proxy set to the address of the monitor Use SNMP instead of SIP. Then PRTG can also report additional information like how many calls are active. Use HTTP instead of SIP. Then you can just pull e.g. robots.txt or you could also pull a REST API statistics that shows e.g. how many registrations are on the server. Quote Link to comment Share on other sites More sharing options...
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