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No Audio on Caller Side When Received Incoming Calls.


Adil
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Hi Vodia team,

I have a problem whenever I make a call to SIP Trunk number from a cellphone (incoming call to Vodia PBX extension), there is no sign at all that shows the call is connected or not from caller side. But I did received the calls on my vodia extension and when I picked up the call,I cannot hear audio from caller side and  it will be one sided recording only which is from Vodia side.All outgoing calls can be made on this trunk and both sides got audio.I have set the direction of incoming calls on SIP Trunk as send all calls to specific account which is to Agent Group. The PBX is connected to wireless router (mobile broadband) using WiFI adapter and has been assigned to use static IP. All ports required for Vodia PBX has been set as port forward on the wireless router and all ports has been set as allowed on inbound rule at Firewall . I am suspecting the IP router list is the main issue as i am not able to save it  when applying the format as 192.168.1.0/255.255.255.0/192.168.1.188 0.0.0.0/0.0.0.0/113.211.111.9. whereby

192.168.1.0 is the gateway IP

192.168.1.188 is the static IP for wireless router (Vodia PBX IP)

113.211.111.9 is the public ipv4 for wireless router(request time out when ping)

Current IP Routing list is saved as 192.168.1.0/255.255.255.0/192.168.188.

Note:IP Address of the internet router is listed as 100.104.234.211.


Here is the PCAP trace when i made the incoming calls.

https://www.dropbox.com/s/j13r2pqfxyehbdr/0830-0001.pcap?dl=0

 

Kindly assist.TQ

logfile vodia.PNG

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