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Incoming Caller id - Private no/hidden caller id


kelvin
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hi Support,

 

In pbxnsip v3, when incoming call with no caller no, the caller id will change to weird name either domain name or extension name. please refer to follow log. thx

 

INVITE sip:65014582@202.79.201.86:5080 SIP/2.0

Via: SIP/2.0/UDP 202.79.201.83:5060

From: <sip:202.79.201.83>;tag=170CFF74-1CC7

To: <sip:65014582@202.79.201.86>

Date: Wed, 19 Nov 2008 05:02:35 gmt

Call-ID: 1D0F310D-B52E11DD-AFADC2C9-4499683E@202.79.201.83

Supported: timer,100rel

Min-SE: 1800

Cisco-Guid: 487454909-3039695325-2947203785-1150904382

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, COMET, REFER, SUBSCRIBE, NOTIFY, INFO

CSeq: 101 INVITE

Max-Forwards: 6

Remote-Party-ID: <sip:202.79.201.83>;party=calling;screen=no;privacy=off

Timestamp: 1227070955

Contact: <sip:202.79.201.83:5060>

 

change to:

 

INVITE sip:215@192.168.1.246 SIP/2.0

Via: SIP/2.0/UDP 202.79.201.86:5080;branch=z9hG4bK-596d1b86ce9eb2f2eea733ce72ec8892;rport

From: "Haniza" <sip:pbx.pgcomms.com;user=phone>;tag=4607

To: "Kelvin Tee" <sip:215@pbx.pgcomms.com>

Call-ID: 894b27a1@pbx

CSeq: 27463 INVITE

Max-Forwards: 70

Contact: <sip:215@202.79.201.86:5080;transport=udp>

 

my ip phone will display "haniza" as caller.

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In version 2.. caller id will display as private no. thx

 

hi Support,

 

In pbxnsip v3, when incoming call with no caller no, the caller id will change to weird name either domain name or extension name. please refer to follow log. thx

 

INVITE sip:65014582@202.79.201.86:5080 SIP/2.0

Via: SIP/2.0/UDP 202.79.201.83:5060

From: <sip:202.79.201.83>;tag=170CFF74-1CC7

To: <sip:65014582@202.79.201.86>

Date: Wed, 19 Nov 2008 05:02:35 gmt

Call-ID: 1D0F310D-B52E11DD-AFADC2C9-4499683E@202.79.201.83

Supported: timer,100rel

Min-SE: 1800

Cisco-Guid: 487454909-3039695325-2947203785-1150904382

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, COMET, REFER, SUBSCRIBE, NOTIFY, INFO

CSeq: 101 INVITE

Max-Forwards: 6

Remote-Party-ID: <sip:202.79.201.83>;party=calling;screen=no;privacy=off

Timestamp: 1227070955

Contact: <sip:202.79.201.83:5060>

 

change to:

 

INVITE sip:215@192.168.1.246 SIP/2.0

Via: SIP/2.0/UDP 202.79.201.86:5080;branch=z9hG4bK-596d1b86ce9eb2f2eea733ce72ec8892;rport

From: "Haniza" <sip:pbx.pgcomms.com;user=phone>;tag=4607

To: "Kelvin Tee" <sip:215@pbx.pgcomms.com>

Call-ID: 894b27a1@pbx

CSeq: 27463 INVITE

Max-Forwards: 70

Contact: <sip:215@202.79.201.86:5080;transport=udp>

 

my ip phone will display "haniza" as caller.

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There was probably another problem with empty user names. If you can make the gateway use "anonymous@..." it would of course solve the problem. We'll try to incorporate a fix in the 3.1.1 version. If you want a preview, let me know what OS you have.

 

hi Support,

 

our pbxnsip is version 3.0.1.3023 on windows 2000 server. thx

 

 

regards,

kelvin

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hi support,

 

yes, please provide me the 3.1.1 version. thx

 

regards,

kelvin

 

Latest available Windows version is here - http://pbxnsip.com/protect/pbxctrl-3.1.1.3095.exe. Let us know if this version takes care of your problem.

Also, make sure that you have backed up the working directory (a simple zip of pbx working directory is fine).

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Latest available Windows version is here - http://pbxnsip.com/protect/pbxctrl-3.1.1.3095.exe. Let us know if this version takes care of your problem.

Also, make sure that you have backed up the working directory (a simple zip of pbx working directory is fine).

 

hi Support,

 

The upgrade does not solve the problem, i still receiving caller id = Haniza () when incoming with not caller id and i notice the tel:xxx changed to +xxx after upgrade. what i suppose to do with +xxx? manual change to tel:xxx? thx

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hi Support,

 

The upgrade does not solve the problem, i still receiving caller id = Haniza () when incoming with not caller id and i notice the tel:xxx changed to +xxx after upgrade. what i suppose to do with +xxx? manual change to tel:xxx? thx

 

 

hi support,

 

what else we can do to resolve the caller id display issue. thx

 

regards,

kelvi

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