AAL Posted June 24, 2007 Report Share Posted June 24, 2007 hi guys I'm setting an agent group and every thing seems to be working will but for the recording of customized greetings, I followed the instructions by dialing *98 + the group number + * + the announcement number, what is happening is I'm getting the announcement "please record your greeting after the tone" after dialing *98 and before I finish entering the group number Also the same problem goes for recording customized greetings for any other extension, so lets say i want to record greeting for the Ext. 211 using Ext. 212 acording to the manual I pick up the phone registered to Ext. 212 and dial *98211* and I'll be able to do that, but what is happening is after calling *98 the system pickup and start asking to record greeting for the Ext. you are dialing from Please Help, thank you Quote Link to comment Share on other sites More sharing options...
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