ed_fr Posted November 24, 2022 Report Share Posted November 24, 2022 Hello, I would like to be able to use Yealink WH62 & UH36 headphones with Vodia Windows app. Two functions are missing: - choice of audio device - use of the answer/end buttons Thanks! Quote Link to comment Share on other sites More sharing options...
ed_fr Posted December 2, 2022 Author Report Share Posted December 2, 2022 Nobody uses Yealink headsets and softphone? Quote Link to comment Share on other sites More sharing options...
ed_fr Posted December 15, 2022 Author Report Share Posted December 15, 2022 up? Quote Link to comment Share on other sites More sharing options...
WaveVoIP Posted December 15, 2022 Report Share Posted December 15, 2022 For the choice of audio device function I assume you mean there is no option within the softphone to chose what your input and output device is. So if you have the headphones hooked up all sounds will go through them. So it makes the computer speakers useless. There is a way to fix this within the windows settings of the computer, at least from a windows 10 machine (and probably 11). But unfortunately there is no option within the actual softphone client to chose yet. Windows Settings > System > Sound > App volume and device preferences > Vodia Phone You will need to have the Vodia windows softphone open and running for it to show up in the list. But from there you can chose what output (top) and input (bottom) you want it to use and a volume level. This way you can keep the windows default output sound device as a set of speakers for music, sounds, etc. While having calls and sound from the softphone only come out of a headset. As for the call pickup and call hangup button on the headset to work properly.. There is nothing we can do about that. Vodia has to integrate that headset into the softphone. Which they have not done. And I don't know of any headset that they actually have an integration with that will work with all of the function buttons of the headset. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted December 21, 2022 Report Share Posted December 21, 2022 Well we do have the topic on the radar. Unfortunately, it is a mess. Every manufacturer have their own code, and then even within the same manufacturer the codes depend on the model. We are in contact with Yealink about what we can do to resolve the issue. Quote Link to comment Share on other sites More sharing options...
ed_fr Posted March 1 Author Report Share Posted March 1 Hello, The fleet of Yealink WH66 & WH62 headsets is growing more and more and teleworkers are asking for this feature. FYI, obviously at Yealink, the windows driver seems common for the entire WHxx range. I saw a new version of the windows app is there any link? Quote Link to comment Share on other sites More sharing options...
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