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Dial By name


pbxuser911
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I was wondering if its possible to upload my own file that announces the "For our dial by name directory, press [number]"

and if it is possible, can it be done on a domain level? so each domain has its own recorded file?

 

There are two things you can do:

 

1. You can record that in the personalized annoucement (*98 recording for the AA), and then switch the PBX dial by name annoucement off (in the IVR tab). That would stay local to the domain, even to the auto attendant.

 

2. You can replace the file in the file system with your own recording. That would then apply to all domains.

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