Friedom-Tech Posted January 4, 2009 Report Share Posted January 4, 2009 Hi I have a client who already has his AA's recorded and has a prompt in any sub AA's that give the caller the option to press * to be redirected to the Main Menu. however when the caller presses * nothing happens...is there anyway to allow this to work? pls advise asap. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted January 5, 2009 Report Share Posted January 5, 2009 would also be nice to have #411 for the company directory Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 5, 2009 Report Share Posted January 5, 2009 would also be nice to have #411 for the company directory You mean 411? That is already possible. # is generally used as "enter" key. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 5, 2009 Report Share Posted January 5, 2009 I have a client who already has his AA's recorded and has a prompt in any sub AA's that give the caller the option to press * to be redirected to the Main Menu. however when the caller presses * nothing happens...is there anyway to allow this to work? The star key usually has the function to clear the input; that is probably the problem here. I believe at the moment there is no way to get the AA to redirect a call when entering star. Workaround would be to use a IVR node. Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted January 13, 2009 Author Report Share Posted January 13, 2009 The star key usually has the function to clear the input; that is probably the problem here. I believe at the moment there is no way to get the AA to redirect a call when entering star. Workaround would be to use a IVR node. so the ivr node would be able to redirect a * prompt to any destination? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 13, 2009 Report Share Posted January 13, 2009 so the ivr node would be able to redirect a * prompt to any destination? Yes. Though ERE are not very simple (you need to escape the * as it is a special symbol, \*). Quote Link to comment Share on other sites More sharing options...
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