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How to Export Existing Welcome Greeting on PBX


Pinggg

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Maybe official support can give you a better idea. You can try on a different browser in case you have something that interacts with the icons.

If that's the account receiving the call then the file should be visible to you on any admin level.

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On 11/19/2023 at 6:03 PM, Pinggg said:

Thanks, but this might be a silly question. We have a welcome message uploaded and I can confirm it when I rang the line. I'm unable to see any files uploaded which is below.

image.thumb.png.1154891193a07efad28dd267bd2fdb5a.png

 

Depending on the version here we have 69.1.3 has text and you can upload your audio as well. if you don't see it on your end maybe you can open a ticket with us at https://support.vodia.com/

image.png

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