Pinggg Posted November 17, 2023 Report Share Posted November 17, 2023 Is there a way to export the existing Welcome Greeting on PBX? Thank you. Quote Link to comment Share on other sites More sharing options...
Vernon Posted November 17, 2023 Report Share Posted November 17, 2023 If you have an audio recording already on the AA, you should be able to first play it, then on the media player press the three dots, that will let you download it. Quote Link to comment Share on other sites More sharing options...
Pinggg Posted November 19, 2023 Author Report Share Posted November 19, 2023 Thanks, but this might be a silly question. We have a welcome message uploaded and I can confirm it when I rang the line. I'm unable to see any files uploaded which is below. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted November 20, 2023 Report Share Posted November 20, 2023 Hi, what version are you running? Thanks Quote Link to comment Share on other sites More sharing options...
Vernon Posted November 20, 2023 Report Share Posted November 20, 2023 Maybe official support can give you a better idea. You can try on a different browser in case you have something that interacts with the icons. If that's the account receiving the call then the file should be visible to you on any admin level. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted November 21, 2023 Report Share Posted November 21, 2023 On 11/19/2023 at 6:03 PM, Pinggg said: Thanks, but this might be a silly question. We have a welcome message uploaded and I can confirm it when I rang the line. I'm unable to see any files uploaded which is below. Depending on the version here we have 69.1.3 has text and you can upload your audio as well. if you don't see it on your end maybe you can open a ticket with us at https://support.vodia.com/ Quote Link to comment Share on other sites More sharing options...
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