andrewgroup Posted January 9, 2009 Report Share Posted January 9, 2009 With an inbound call agent group set to record all incoming calls answers is their any reason that we cannot have a process scheduled to copy all of the recordings from this folder immediately? I see that Ad-HOC recordings are listed in the extension WEB access portal. Is this generated on the fly by reading the available ad-hoc recordings or does a database maintain a list of files? A database would likely be harmed by copying these AD-Hoc recordings. Does anything like this exist on the assigned recording options for EXTENSIONS, HUNT GROUPS or AGENT GROUPS? Quote Link to comment Share on other sites More sharing options...
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