RichardDCG Posted February 14 Report Share Posted February 14 Hi, anyone had success setting up a teams account to use Vodia? I followed the steps in: https://doc.vodia.com/docs/microsoftteams When I try to dial another extension it seems to be dialling +61 in front unless I set a normalisation rule under Dial Plans in Teams Admin? (I have ^+(\d3)|^(\d3) as the dialled number pattern, 3 digit extensions), external calls are failing. None of the call attempts are showing on the Vodia. In the Teams admin the SBC is showing Network effectiveness as 0%, if I click the SBC link everything looks ok except status is inactive. My O365 tenant has 3 domains, one of which is the Vodia PBX domain. User accounts are in the company domain. So the SBC is pbx.VodiaTenantDomain.com.au, the user is user@CompanyTenantDomain.com.au PBX is V68.0.30 on AWS server The email I got after user setup was - It might take up to 48 hours before you can make and receive phone calls. .....is that true? Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted February 15 Author Report Share Posted February 15 network effectiveness now showing 100% and 8 calls (the number showing on the Vodia inbound). None of these calls show on the Teams app. Status is still inactive and no calls made/received from Teams app. Quote Link to comment Share on other sites More sharing options...
Scott1234 Posted February 15 Report Share Posted February 15 I have it working, but it's still with lots of 'gotch ya's' Try this trunk config, aadr: 52.112.0.0/14 52.120.0.0/14 analog: false ani_emergency: ani_regular: area_code: bcp: behind_nat: false cid_update: cobusy: 500 Line Unavailable code: codec_count: codec_lock: false codecs: codest: contact_hdr: sip:customerpbxdomain:5061 country_code: 61 dial_extension: ! dialplan: dir: dis: false dtmf: false dtmf_mode: earlymedia: true expires: 3600 failover: never fraction: 128 from_source: pai from_user: glob: noplus global: false hcv: hd: hf: {from} hpai: hppi: hpr: {if clip true}id{fi clip true} hrpi: {from} hru: {request-uri} ht: {request-uri} ice: false icid: identity: ignore_18x_sdp: false info_agent: false interoffice: true minimum: 10 name: Teams other_headers: outbound_proxy: sip:sip.pstnhub.microsoft.com pidflo: false prack: true prefix: redirect: false reg_account: teams reg_display: Teams reg_keep: reg_registrar: customerpbxdomain.com reg_user: teams remote_party: request_timeout: require: reregister_dns: false rfcrtp: false ring180: false rtcpxr: false rtp_begin: rtp_end: sdpreq: send_email: sip_port: spam: false stir: t38_enabled: false teams: true tel: false trusted: true type: options use_epid: false use_history: false use_sdes: use_uuid: true user_defined_hdr: wrtc_dest_name: wrtc_dest_number: Then head over and donate to this guy for being a legend and use his builder to build a power shell script to set everything up with regards to dial plans. https://www.ucdialplans.com He has a FAQ guide on how you can re-set and reverse everything so you can start over fresh, as you have already created some stuff. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted February 15 Author Report Share Posted February 15 @Scott1234 excellent info! Mostly working, can dial out ok external and extensions ... just not back to the Teams app from the PBX yet... Quote Link to comment Share on other sites More sharing options...
Scott1234 Posted February 15 Report Share Posted February 15 21 minutes ago, RichardDCG said: @Scott1234 excellent info! Mostly working, can dial out ok external and extensions ... just not back to the Teams app from the PBX yet... Did you do the part where you set the teams user tel uri ? and have enabled teams on the extension feature set? Like, Set-CsPhoneNumberAssignment -Identity "blah@blah.com" -LineURI tel:500 -EnterpriseVoiceEnabled $true -HostedVoiceMail $true When you do that, it takes some time, and you have to close down the Teams app and re-open to get the changes once its finally updated. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted February 16 Author Report Share Posted February 16 Some success. Seems to be some expression changes. https://learn.microsoft.com/en-us/powershell/module/teams/set-csphonenumberassignment?view=teams-ps I used below: Set-CsPhoneNumberAssignment -Identity user@company.com.au -PhoneNumber XXX -PhoneNumberType DirectRouting When I call from Teams to an ext. on the Vodia it works, but my number is presented as +XXX . When I call the ext. XXX from the Vodia it all works, Teams and Phones ring. However, returned calls are using +XXX and looks to be using the right trunk but not calling the Teams app. Is there a way to get Teams to present as XXX and not with the leading + ? Quote Link to comment Share on other sites More sharing options...
Scott1234 Posted February 16 Report Share Posted February 16 13 minutes ago, RichardDCG said: Some success. Seems to be some expression changes. https://learn.microsoft.com/en-us/powershell/module/teams/set-csphonenumberassignment?view=teams-ps I used below: Set-CsPhoneNumberAssignment -Identity user@company.com.au -PhoneNumber XXX -PhoneNumberType DirectRouting When I call from Teams to an ext. on the Vodia it works, but my number is presented as +XXX . When I call the ext. XXX from the Vodia it all works, Teams and Phones ring. However, returned calls are using +XXX and looks to be using the right trunk but not calling the Teams app. Is there a way to get Teams to present as XXX and not with the leading + ? They will all way's use the +, have you configured your PBX base system settings with country code and or domain you are testing on? Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted February 16 Author Report Share Posted February 16 22 minutes ago, Scott1234 said: They will all way's use the +, have you configured your PBX base system settings with country code and or domain you are testing on? Country code is set. I expected the Rewrite global numbers - E.164 (without leading +) on the Teams Trunk to do it..? PCAP E.164 is correct format .... other than the Romania bit. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted February 21 Author Report Share Posted February 21 Audio is a bit 'electric' compared to SIP phones and the Vodia app .... is this to be expected or any changes to make? Quote Link to comment Share on other sites More sharing options...
Scott1234 Posted February 22 Report Share Posted February 22 1 hour ago, RichardDCG said: Audio is a bit 'electric' compared to SIP phones and the Vodia app .... is this to be expected or any changes to make? I have not noticed the audio being bad, if anything I thought it more stable and works better with call kit Intergrations to interface with car audio systems etc. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted February 22 Author Report Share Posted February 22 22 hours ago, Scott1234 said: I have not noticed the audio being bad, if anything I thought it more stable and works better with call kit Intergrations to interface with car audio systems etc. Thanks, I'll need to look at my PC then, audio is certainly less than the Vodia app on the same PC or a SIP phone. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.