CarlH Posted January 31, 2007 Report Posted January 31, 2007 Hi, What extension type should I use if I want the a que that calls all members of the grup until someone answers? BR /Carl Quote
nukepuppy Posted January 31, 2007 Report Posted January 31, 2007 Hi, What extension type should I use if I want the a que that calls all members of the grup until someone answers? BR /Carl im pretty sure that would be a hunt group Quote
Vodia PBX Posted February 1, 2007 Report Posted February 1, 2007 Well, the agent group does that also. The hunt group does it as soon as someone hits the hunt group (possibly ringing phones in parallel), the queue does it strictly serial and playing entertainment if there should be others ahead. Bottom line: For low traffic choose hunt group, for high traffic queue. Quote
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