Dial Plan bug

[koolandrew]

 i have a customer who has a bug with their outbound dial plan, i hope someone can lend a suggestion.

They have 4 different DIDS and wish to present the appropriate DIDS depending upon where they are calling as they would like to be somewhat local to their customers etc.

using 1855 caller id Local Didbox (Canadian prefixes)

using 212 caller id Local Didbox NYC (New York State prefixes)

using 313 caller id Local DIdbox USA( default remaining America only prefixes-no Carribbean)

 

They are setup such that there are three trunks with 3 caller ids for the corresponding calling so  that they use their 1212 to call New York numbers (Trunk , 1313 to call the rest of America, 1855 for Canada numbers and the ability to dial locally (7 digits) when they are in Belize as they have business there. The caller id is not part of this but thought i would mention it.

No matter what i do in changing the dial plan, when i review the trunk logs, it uses:

Dialplan: Simple match 7165041500 to 2xxxxxxxxx|3xxxxxxxxx|4xxxxxxxxx|5xxxxxxxxx|6xxxxxxxxx|7xxxxxxxxx|8xxxxxxxxx|9xxxxxxxxx which is line 102 of the dialpan

Even when i disable the dial plan that uses that numbering, it will use it anyways. The weird thing is that this dialplan should show the 1313 caller id, but it doesnt, it shows the Canadian caller id.

I also tried using the for

The dial plan is below. I cannot figure this out.

 

60;-;;340xxxxxxx|268xxxxxxx|671xxxxxxx|684xxxxxxx|787xxxxxxx|939xxxxxxx|242xxxxxxx|246xxxxxxx|264xxxxxxx|284xxxxxxx|345xxxxxxx|441xxxxxxx|473xxxxxxx|649xxxxxxx|664xxxxxxx|721xxxxxxx|758xxxxxxx|767xxxxxxx|784xxxxxxx|809xxxxxxx|829xxxxxxx|849xxxxxxx|868xxxxxxx|869xxxxxxx|876xxxxxxx|;*;;false
60;-;;|01153([0-9]{5})|011213([0-9]{5})|011216([0-9]{5})|011220([0-9]{5})|011221([0-9]{5})|011231([0-9]{5})|011232([0-9]{5})|011234([0-9]{5})|011239([0-9]{5})|011240([0-9]{5})|011241([0-9]{5})|011243([0-9]{5})|011230([0-9]{5})|011247([0-9]{5})|011248([0-9]{5})|011252([0-9]{5})|011257([0-9]{5})|011262([0-9]{5})|011263([0-9]{5})|011291([0-9]{5})|011355([0-9]{5})|011357([0-9]{5})|011212([0-9]{5})|011359([0-9]{5})|011370([0-9]{5})|011371([0-9]{5})|011372([0-9]{5})|011378([0-9]{5})|011381([0-9]{5})|011387([0-9]{5})|011500([0-9]{5})|011670([0-9]{5})|011676([0-9]{5})|011682([0-9]{5})|011683([0-9]{5})|011692([0-9]{5})|011960([0-9]{5})|0119955([0-9]{5})|011686([0-9]{5})|011681([0-9]{5})|011684([0-9]{5})|011685([0-9]{5})|011687([0-9]{5})|011689([0-9]{5})|011690([0-9]{5})|011691([0-9]{5})|011237([0-9]{5})|011238([0-9]{5})|011235([0-9]{5})|011377([0-9]{5})|011423([0-9]{5})|011881([0-9]{5})|011882([0-9]{5})|011229([0-9]{5})|011228([0-9]{5})|011226([0-9]{5})|011225([0-9]{5})|011224([0-9]{5})|011290([0-9]{5})|011261([0-9]{5})|011386([0-9]{5})|011375([0-9]{5})|);*;;false
70;LocalDidbox;p;|1340xxxxxxx|1268xxxxxxx|1671xxxxxxx|1684xxxxxxx|1787xxxxxxx|1939xxxxxxx|1242xxxxxxx|1246xxxxxxx|1264xxxxxxx|1284xxxxxxx|1345xxxxxxx|1441xxxxxxx|1473xxxxxxx|1649xxxxxxx|1664xxxxxxx|1721xxxxxxx|1758xxxxxxx|1767xxxxxxx|1784xxxxxxx|1809xxxxxxx|1829xxxxxxx|1849xxxxxxx|1868xxxxxxx|1869xxxxxxx|1876xxxxxxx|;*;;false
71;LocalDidbox2;p;|1340xxxxxxx|1268xxxxxxx|1671xxxxxxx|1684xxxxxxx|1787xxxxxxx|1939xxxxxxx|1242xxxxxxx|1246xxxxxxx|1264xxxxxxx|1284xxxxxxx|1345xxxxxxx|1441xxxxxxx|1473xxxxxxx|1649xxxxxxx|1664xxxxxxx|1721xxxxxxx|1758xxxxxxx|1767xxxxxxx|1784xxxxxxx|1809xxxxxxx|1829xxxxxxx|1849xxxxxxx|1868xxxxxxx|1869xxxxxxx|1876xxxxxxx|;*;;false
76;LocalDidbox;;911;911;;false
88;LocalDidbox2;;911;911;;false
88;LocalDidbox;;411;9991411301411;;false
89;LocalDidbox2;;411;9991411301411;;false
99;LocalDidbox;;211;211;;false
100;LocalDidbox;p;011*;011*;;false
100;LocalDidbox;;1204xxxxxxx|1226xxxxxxx|1236xxxxxxx|1249xxxxxxx|1250xxxxxxx|1289xxxxxxx|1306xxxxxxx|1343xxxxxxx|1365xxxxxxx|1367xxxxxxx|1403xxxxxxx|1416xxxxxxx|1418xxxxxxx|1431xxxxxxx|1437xxxxxxx|1438xxxxxxx|1450xxxxxxx|1506xxxxxxx|1514xxxxxxx|1519xxxxxxx|1548xxxxxxx|1579xxxxxxx|1581xxxxxxx|1604xxxxxxx|1613xxxxxxx|1639xxxxxxx|1647xxxxxxx|1672xxxxxxx|1705xxxxxxx|1778xxxxxxx|1780xxxxxxx|1807xxxxxxx|1819xxxxxxx|1825xxxxxxx|1867xxxxxxx|1873xxxxxxx|1902xxxxxxx|1905xxxxxxx|;*;;false
101;LocalDidbox2;p;011*;011*;;false
101;LocalDidbox2;;1204xxxxxxx|1226xxxxxxx|1236xxxxxxx|1249xxxxxxx|1250xxxxxxx|1289xxxxxxx|1306xxxxxxx|1343xxxxxxx|1365xxxxxxx|1367xxxxxxx|1403xxxxxxx|1416xxxxxxx|1418xxxxxxx|1431xxxxxxx|1437xxxxxxx|1438xxxxxxx|1450xxxxxxx|1506xxxxxxx|1514xxxxxxx|1519xxxxxxx|1548xxxxxxx|1579xxxxxxx|1581xxxxxxx|1604xxxxxxx|1613xxxxxxx|1639xxxxxxx|1647xxxxxxx|1672xxxxxxx|1705xxxxxxx|1778xxxxxxx|1780xxxxxxx|1807xxxxxxx|1819xxxxxxx|1825xxxxxxx|1867xxxxxxx|1873xxxxxxx|1902xxxxxxx|1905xxxxxxx|;*;;false
102;LocalDidbox;;204xxxxxxx|226xxxxxxx|236xxxxxxx|249xxxxxxx|250xxxxxxx|289xxxxxxx|306xxxxxxx|343xxxxxxx|365xxxxxxx|367xxxxxxx|403xxxxxxx|416xxxxxxx|418xxxxxxx|431xxxxxxx|437xxxxxxx|438xxxxxxx|450xxxxxxx|506xxxxxxx|514xxxxxxx|519xxxxxxx|548xxxxxxx|579xxxxxxx|581xxxxxxx|604xxxxxxx|613xxxxxxx|639xxxxxxx|647xxxxxxx|672xxxxxxx|705xxxxxxx|778xxxxxxx|780xxxxxxx|807xxxxxxx|819xxxxxxx|825xxxxxxx|867xxxxxxx|873xxxxxxx|902xxxxxxx|905xxxxxxx|;1*;;false
103;LocalDidbox2;;204xxxxxxx|226xxxxxxx|236xxxxxxx|249xxxxxxx|250xxxxxxx|289xxxxxxx|306xxxxxxx|343xxxxxxx|365xxxxxxx|367xxxxxxx|403xxxxxxx|416xxxxxxx|418xxxxxxx|431xxxxxxx|437xxxxxxx|438xxxxxxx|450xxxxxxx|506xxxxxxx|514xxxxxxx|519xxxxxxx|548xxxxxxx|579xxxxxxx|581xxxxxxx|604xxxxxxx|613xxxxxxx|639xxxxxxx|647xxxxxxx|672xxxxxxx|705xxxxxxx|778xxxxxxx|780xxxxxxx|807xxxxxxx|819xxxxxxx|825xxxxxxx|867xxxxxxx|873xxxxxxx|902xxxxxxx|905xxxxxxx|;1*;;false
106;Local DID Box NYC;;212*|315*|332*|347*|516*|518*|585*|607*|631*|646*|680*|716*|718*|838*|845*|914*|917*|929*|934*;*;;false
107;Local Didbox2 NYC;;1212([0-9]{7})|1315([0-9]{7})|1332([0-9]{7})|1347([0-9]{7})|1516([0-9]{7})|1518([0-9]{7})|1585([0-9]{7})|1607([0-9]{7})|1631([0-9]{7})|1646([0-9]{7})|1680([0-9]{7})|1716([0-9]{7})|1718([0-9]{7})|1838([0-9]{7})|1845([0-9]{7})|1914([0-9]{7})|1917([0-9]{7})|1929([0-9]{7})|1934([0-9]{7});sip:1\@\r;;false
108;Local Didbox2 NYC;;212([0-9]{7})|315([0-9]{7})|332([0-9]{7})|347([0-9]{7})|516([0-9]{7})|518([0-9]{7})|585([0-9]{7})|607([0-9]{7})|631([0-9]{7})|646([0-9]{7})|680([0-9]{7})|716([0-9]{7})|718([0-9]{7})|838([0-9]{7})|845([0-9]{7})|914([0-9]{7})|917([0-9]{7})|929([0-9]{7})|934([0-9]{7});1*;;false
114;Local Didbox USA;;1xxxxxxxxxx|;*;;false
115;Local Didbox USA2;;1xxxxxxxxxx|;*;;false
116;Local Didbox USA;;2xxxxxxxxx|3xxxxxxxxx|4xxxxxxxxx|5xxxxxxxxx|6xxxxxxxxx|7xxxxxxxxx|8xxxxxxxxx|9xxxxxxxxx;1*;;true
117;Local Didbox USA2;;2xxxxxxxxx|3xxxxxxxxx|4xxxxxxxxx|5xxxxxxxxx|6xxxxxxxxx|7xxxxxxxxx|8xxxxxxxxx|9xxxxxxxxx;1*;;true
140;LocalDidbox;;|2([0-9]{6})|;0115012*;;false
141;LocalDidbox;;|3([0-9]{6})|;0115013*;;false
142;LocalDidbox;;|4([0-9]{6})|;0115014*;;false
143;LocalDidbox;;|5([0-9]{6})|;0115015*;;false
144;LocalDidbox;;|6([0-9]{6})|;0115016*;;false
145;LocalDidbox;;|7([0-9]{6})|;0115017*;;false
146;LocalDidbox;;|8([0-9]{6})|;0115018*;;false
150;LocalDidbox2;;|2([0-9]{6})|;0115012*;;false
151;LocalDidbox2;;|3([0-9]{6})|;0115013*;;false
152;LocalDidbox2;;|4([0-9]{6})|;0115014*;;false
153;LocalDidbox2;;|5([0-9]{6})|;0115015*;;false
154;LocalDidbox2;;|6([0-9]{6})|;0115016*;;false
155;LocalDidbox2;;|7([0-9]{6})|;0115017*;;false
156;LocalDidbox2;;|8([0-9]{6})|;0115018*;;false
1105;Local DID Box NYC;;1212([0-9]{7})|1315([0-9]{7})|1332([0-9]{7})|1347([0-9]{7})|1516([0-9]{7})|1518([0-9]{7})|1585([0-9]{7})|1607([0-9]{7})|1631([0-9]{7})|1646([0-9]{7})|1680([0-9]{7})|1716([0-9]{7})|1718([0-9]{7})|1838([0-9]{7})|1845([0-9]{7})|1914([0-9]{7})|1917([0-9]{7})|1929([0-9]{7})|1934([0-9]{7});*;;false

 

 

[Vodia PBX]

The second entry for 60 looks wrong to me. First of all, it would match the empty string as the first alternative? Then the other strings are using the bracket, but the replacement will be the first bracket. Did you mean

60;-;;01153xxxxx|011213xxxxx|011216xxxxx|011220xxxxx|011221xxxxx|011231xxxxx|011232xxxxx|011234xxxxx|011239xxxxx|011240xxxxx|011241xxxxx|011243xxxxx|011230xxxxx|011247xxxxx|011248xxxxx|011252xxxxx|011257xxxxx|011262xxxxx|011263xxxxx|011291xxxxx|011355xxxxx|011357xxxxx|011212xxxxx|011359xxxxx|011370xxxxx|011371xxxxx|011372xxxxx|011378xxxxx|011381xxxxx|011387xxxxx|011500xxxxx|011670xxxxx|011676xxxxx|011682xxxxx|011683xxxxx|011692xxxxx|011960xxxxx|0119955xxxxx|011686xxxxx|011681xxxxx|011684xxxxx|011685xxxxx|011687xxxxx|011689xxxxx|011690xxxxx|011691xxxxx|011237xxxxx|011238xxxxx|011235xxxxx|011377xxxxx|011423xxxxx|011881xxxxx|011882xxxxx|011229xxxxx|011228xxxxx|011226xxxxx|011225xxxxx|011224xxxxx|011290xxxxx|011261xxxxx|011386xxxxx|011375xxxxx;*;;false

There are other entries that also start with the |, this technically means that it would match the empty string. Same problem at the end. Maybe thats the problem?

Also there is a file areacodes.xml that would be useful for setting such complex dial plans up. But I just saw that they are not in the template list, I guess we'll have to add this. Then you can essentially say [area1]xxxxxxx for finding the right prefix.

[Vernon]

Maybe it would be simpler to teach them to use a prefix when they want to force a particular caller id? These dial plans seem super heavy, and if any of those cities/countries add area codes in the future, you'll have to go back into the dial plan to add them.

[koolandrew]

Hi , i see you mentioned

file areacodes.xml that would be useful for setting such complex dial plans up. But I just saw that they are not in the template list,

Could i please get this template as it seems like it would alot of help as you mentioned.

[Vodia PBX]

On 10/11/2024 at 2:06 PM, koolandrew said:

Could i please get this template as it seems like it would alot of help as you mentioned.

Just edit the template page in the browser (inspector) and rename something like ringtones.xml to areacodes.xml. We'll include it in the next build. 

[koolandrew]

i dont understand, what am i supposed to put in there...do you have a template or something.