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Hot Desking issue


maslym

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When the Hot Desking is enabled, it also affects other extensions in any other domains that have the same extension number. Here is the scenario.

Two domains are set up on the same PBXnSIP server: domain A and domain B.

Domain A has two extensions: extension AA and extension BB.

Domain B has one extension: extension BB.

On domain A, dial *70 from extension BB, enter extension AA and PIN code so extension BB takes the ownership of extension AA. When dial *97 from extension BB, it reaches the main menu of extension AA's voice mail. When dial out from extension BB, it shows the caller ID of extension AA.

Then on domain B, when dial *97 from extension BB, it now reaches the main menu of extension AA's voice mail on domain A. When dial out from extension BB, it now shows the caller ID of extension AA on domain A.

It seems extension BB on domain B also takes the ownership of extension AA on domain A.

This problem can be reproduced on all versions of PBXnSIP (version 2 to version 3) including the latest release 3.2.0.3143.

Please check.

 

Thank you,

 

Yimin

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