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Call Recording


YMSL

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Running Win 32 3.3.0.3165 Callcenter 50 License duration: Permanent

 

I do not know what I am missing but the system do not record incoming calls if it is comming from AT then transfert to an extension.

 

my settings:

 

Domaine set to:

Recording default for this domain: All set to Yes

 

All extensions set to:

Recording: : all set to default

 

 

Any ideas on what can be wrong, am I missing something?

 

I went back to V 3.1.2.3120 and everything is back to normal?

 

Do I need an new licence?

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