Bill H Posted April 3, 2009 Report Share Posted April 3, 2009 A caller comming into the Auto Attendant dials a non-existing extension number. The Auto Attendant responds with "This extension number does not exist". Could this prompt be amended to say "This extension number does not exist, please try another." Some callers just hang up because they are unaware that it is possible to try another extension. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 3, 2009 Report Share Posted April 3, 2009 A caller comming into the Auto Attendant dials a non-existing extension number. The Auto Attendant responds with "This extension number does not exist". Could this prompt be amended to say "This extension number does not exist, please try another." Some callers just hang up because they are unaware that it is possible to try another extension. Okay. However, after some time the caller should hear the prompt to enter the number? Quote Link to comment Share on other sites More sharing options...
Bill H Posted April 3, 2009 Author Report Share Posted April 3, 2009 Okay. However, after some time the caller should hear the prompt to enter the number? We are using 3.3.0.3152 (Win32) and I waited 45 (our time out) seconds and there wasn't any additional prompt played. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 3, 2009 Report Share Posted April 3, 2009 We are using 3.3.0.3152 (Win32) and I waited 45 (our time out) seconds and there wasn't any additional prompt played. Hmm. Maybe try 3.3.1.3173 instead? Quote Link to comment Share on other sites More sharing options...
Bill H Posted April 3, 2009 Author Report Share Posted April 3, 2009 Hmm. Maybe try 3.3.1.3173 instead? OK I will try it over the weekend. Quote Link to comment Share on other sites More sharing options...
Bill H Posted April 5, 2009 Author Report Share Posted April 5, 2009 Hmm. Maybe try 3.3.1.3173 instead? I could not find 3.3.1.3173 on the PBXNSIP website. Is there a link? Quote Link to comment Share on other sites More sharing options...
pbx support Posted April 6, 2009 Report Share Posted April 6, 2009 I could not find 3.3.1.3173 on the PBXNSIP website. Is there a link? Maybe you can try http://pbxnsip.com/download/pbxctrl-3.3.1.3173.exe Quote Link to comment Share on other sites More sharing options...
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