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Incorrect Extension Prompt


Bill H
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A caller comming into the Auto Attendant dials a non-existing extension number.

 

The Auto Attendant responds with "This extension number does not exist".

 

Could this prompt be amended to say "This extension number does not exist, please try another."

 

Some callers just hang up because they are unaware that it is possible to try another extension.

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A caller comming into the Auto Attendant dials a non-existing extension number.

 

The Auto Attendant responds with "This extension number does not exist".

 

Could this prompt be amended to say "This extension number does not exist, please try another."

 

Some callers just hang up because they are unaware that it is possible to try another extension.

 

Okay.

 

However, after some time the caller should hear the prompt to enter the number?

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