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Dial by name


MichaelW
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When we try to use the dial by name if the system does not find the person it starts to go through each and every person in the phone book. Is there a way to have it say that ext is not found.

 

Also it does not say you need to enter the persons LAST name, it may be obvious to some but not to others.

 

Thanks!

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When we try to use the dial by name if the system does not find the person it starts to go through each and every person in the phone book. Is there a way to have it say that ext is not found.

 

Those numbers that should be invisible (also for the dial by name) must be listed in the setting "Accounts that cannot be called". And also, you can tell the PBX how many digits it should collect before starting to search ("Start Search").

 

Also it does not say you need to enter the persons LAST name, it may be obvious to some but not to others.

 

The PBX should be searching in both first and last name. IMHO the whole first name, last name topic is debatable. It would be better to have just the name (just one string). There are so many middle names, McXXX and Prof., Dr. and von zu.

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