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Remote Recording


Jordan
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How can I record the greeting for an IVR node by dialing into the auto-attendant from a remote location? I tried to set up a number (sort of like a PIN code) to just redirect to the recording extension. I set up 189246 to redirect to *9876. It works perfectly from a phone on the system, but not when dialing in. I did not set any recording permissions so that all accounts can record.

 

Any ideas? Thanks!

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Just to be a little more specific...

 

When I dial that number (189426) from an outside number, I am told that my account does not have permission to dial that number. Before that prompt is finished speaking, I am told that the call has been disconnected by the system and then I hear a series of beeps and then I am disconnected.

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