Jump to content

Remote Recording


Jordan

Recommended Posts

How can I record the greeting for an IVR node by dialing into the auto-attendant from a remote location? I tried to set up a number (sort of like a PIN code) to just redirect to the recording extension. I set up 189246 to redirect to *9876. It works perfectly from a phone on the system, but not when dialing in. I did not set any recording permissions so that all accounts can record.

 

Any ideas? Thanks!

Link to comment
Share on other sites

Just to be a little more specific...

 

When I dial that number (189426) from an outside number, I am told that my account does not have permission to dial that number. Before that prompt is finished speaking, I am told that the call has been disconnected by the system and then I hear a series of beeps and then I am disconnected.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...