MichaelW Posted April 24, 2009 Report Share Posted April 24, 2009 Not sure exactly where to post this, maybe nobody else is experiencing the problem haven't heard anything yet. - Thanks!!! If a user is calling in from their cell phone and it is setup in their mailbox, the options are 1 to make outbound call, 2 to go to your mailbox, 3 to go to the auto attendant. Once you press 3 go to to the auto attendant, then follow prompts ie.. 4 for customer service, once you hit 4 you get the first 3 options AGAIN. 1 to make an outbound call, 2 to go to your vm ect. This seems to happen each time they hit a nested auto -attendant. Quote Link to comment Share on other sites More sharing options...
pbx support Posted April 24, 2009 Report Share Posted April 24, 2009 Not sure exactly where to post this, maybe nobody else is experiencing the problem haven't heard anything yet. - Thanks!!! If a user is calling in from their cell phone and it is setup in their mailbox, the options are 1 to make outbound call, 2 to go to your mailbox, 3 to go to the auto attendant. Once you press 3 go to to the auto attendant, then follow prompts ie.. 4 for customer service, once you hit 4 you get the first 3 options AGAIN. 1 to make an outbound call, 2 to go to your vm ect. This seems to happen each time they hit a nested auto -attendant. What is the software version you are running? I tried it on .3177 and a limited release .3181. Both seem to work fine. Quote Link to comment Share on other sites More sharing options...
MichaelW Posted April 28, 2009 Author Report Share Posted April 28, 2009 We are on version 3.3.2.3181 do you have nested AA's? Quote Link to comment Share on other sites More sharing options...
pbx support Posted April 29, 2009 Report Share Posted April 29, 2009 We are on version 3.3.2.3181 do you have nested AA's? Do you mean once you hit 4, it has to go to another AA? I maybe missing the point here. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted July 4, 2009 Report Share Posted July 4, 2009 version: 3.4.0.3192 (Linux) in my instance, once i hit an option that also goes to an auto attendant, it asks the 3 options again Quote Link to comment Share on other sites More sharing options...
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