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User keeps getting message over and over!


MichaelW
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Not sure exactly where to post this, maybe nobody else is experiencing the problem haven't heard anything yet. - Thanks!!!

 

If a user is calling in from their cell phone and it is setup in their mailbox, the options are 1 to make outbound call, 2 to go to your mailbox, 3 to go to the auto attendant.

 

Once you press 3 go to to the auto attendant, then follow prompts ie.. 4 for customer service, once you hit 4 you get the first 3 options AGAIN. 1 to make an outbound call, 2 to go to your vm ect. This seems to happen each time they hit a nested auto -attendant.

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Not sure exactly where to post this, maybe nobody else is experiencing the problem haven't heard anything yet. - Thanks!!!

 

If a user is calling in from their cell phone and it is setup in their mailbox, the options are 1 to make outbound call, 2 to go to your mailbox, 3 to go to the auto attendant.

 

Once you press 3 go to to the auto attendant, then follow prompts ie.. 4 for customer service, once you hit 4 you get the first 3 options AGAIN. 1 to make an outbound call, 2 to go to your vm ect. This seems to happen each time they hit a nested auto -attendant.

 

What is the software version you are running? I tried it on .3177 and a limited release .3181. Both seem to work fine.

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