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Dialing without the Check!


MichaelW
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We just recently upgraded to version 3.3.2.3181 and most of the phones are on 7.114 for snom firmware. All of a sudden users do not need to dial the check if they dial 3 digits or if they dail 11 digits.. This sort of screws things up because we have a few 4 digit ext's that we can't dial now. Not sure what happened here but I would like it so that everyone has to hit the check before they dial.

 

Thanks for any input.

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We just recently upgraded to version 3.3.2.3181 and most of the phones are on 7.114 for snom firmware. All of a sudden users do not need to dial the check if they dial 3 digits or if they dail 11 digits.. This sort of screws things up because we have a few 4 digit ext's that we can't dial now. Not sure what happened here but I would like it so that everyone has to hit the check before they dial.

 

What is the setting in the provisioning section of the domain? Also, are the users aware that they need to perform 11-digit dialling (1xxxxxxxxxx) for outside calls? No need to prefix with something like "9" for an "outbound line" like in the old days. THe phone needs to "1" to tell internal numbers from external numbers.

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